Sydney Mercer
Emporia
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Burger King. Proven ability to enhance customer engagement and streamline operations through effective problem-solving and clear communication. Skilled in cash handling and food preparation, committed to maintaining high safety standards and fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Crew
Arbys
05.2025 - Current
I work as a crew member handling good and doing customer service
Phone Rep
OSL Retail Services
10.2024 - 02.2025
Sold phones in Walmart and helped fix problems that needed to be fixed
General Manager
Burger King
08.2019 - 05.2023
I worked as a crew member and worked my way up to the general manager position. Managed a crew, schedules, and truck
General Laborer
Simmons Pet Food
08.2022 - 09.2022
Worked by checking product to make sure it wasn't damaged and good to be packaged.
Education
High School Diploma -
Emporia High School
Emporia, KS05.2017
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Basic math
- Leadership qualities
- Food preparation
- Drive-thru operations
- Heavy lifting
- Store opening and closing
- Crew leadership
- Safety
Timeline
Crew
Arbys
05.2025 - Current
Phone Rep
OSL Retail Services
10.2024 - 02.2025
General Laborer
Simmons Pet Food
08.2022 - 09.2022
General Manager
Burger King
08.2019 - 05.2023
High School Diploma -
Emporia High School
Similar Profiles
DeMarcus Miller-DuncanDeMarcus Miller-Duncan
Cashier at ArbysCashier at Arbys
Bailey ParkerBailey Parker
Crew Member at ArbysCrew Member at Arbys
Emma McFaddenEmma McFadden
Cashier at ArbysCashier at Arbys
Adrian T. ChatmanAdrian T. Chatman
Assistant Principal at Greensville County Public SchoolsAssistant Principal at Greensville County Public Schools
Maritza CalderonMaritza Calderon
Supervisor at Simmons Pet FoodSupervisor at Simmons Pet Food