Sydney Michel
phoenix,AZ
Summary
Experienced Loan Underwriter specializing in credit evaluation, risk management, and financial analysis. Demonstrated ability to streamline underwriting processes, resulting in improved efficiency and accuracy. Committed to maintaining high standards of integrity and professionalism while fostering collaborative team environments.
Overview
4
4
years of professional experience
Work History
Underwriter / Quality Assurance
Bridgecrest Financial
Mesa, AZ
09.2023 - 09.2025
- Evaluated risk factors to determine underwriting decisions.
- Reviewed credit reports and financial statements for accuracy.
- Conducted risk assessments on loan applications using detailed financial analysis.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Established maximum loan amounts according to underwriting standards and communicated decisions to customers.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Documented processes and procedures for repeatable use by QA team members.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Sales Advisor /BDC Specialist
Chevrolet Motors
Phoenix, AZ
02.2022 - 04.2023
- Provided detailed product knowledge on vehicle features and specifications.
- Utilized CRM software to track customer interactions and follow-ups effectively.
- Resolved customer complaints in a timely manner.
- Managed customer inquiries through phone and email communications.
- Scheduled appointments for service and sales consultations efficiently.
Skills
- Risk assessment and fraud prevention
- Attention to detail
- Document verification
- Customer service and support
- Financial analysis
- Communication skills
- Call management and upselling
- CRM software proficiency
- POS system operation
Languages
Spanish
Limited
References
References available upon request.
Education
BBA - Computer Science
10.2025 - Current
Timeline
Western Governors University - BBA, Computer Science
10.2025 - Current
Underwriter / Quality Assurance - Bridgecrest Financial
09.2023 - 09.2025
Sales Advisor /BDC Specialist - Chevrolet Motors
02.2022 - 04.2023