Sydney Morrow Lea
Summary
Results-driven professional with extensive experience in compliance management, data analysis, and client relationship development. Proven ability to manage complex investigations, streamline processes, and deliver actionable insights to drive organizational success. Bilingual in English and Spanish, with strong technical expertise in HCM systems, programming, and digital marketing.
Overview
8
8
years of professional experience
Work History
Labor Compliance Investigator (Bilingual)
Department of Labor
10.2020 - Current
- Managed external audits with a 94% success rate, ensuring adherence to federal labor regulations
- Conducted thorough investigations, concurrently managing 7-10 cases with timely execution
- Developed negotiation strategies that enhanced compliance and streamlined HCM processes for diverse businesses
- Analyzed and presented data-driven reports to optimize protocols using Excel and other analytics tools
- Fostered strong relationships with management and stakeholders, facilitating seamless collaboration
Communications Center Associate
Bank Fund Staff Federal Credit Union
05.2019 - 10.2020
- Oversaw a portfolio of 500+ client accounts, achieving performance and quality goals through effective solutions
- Designed and implemented global and local client newsletter campaigns, delivering engaging presentations
- Conducted campaign impact assessments, driving client retention and satisfaction
- Coordinated cross-functional projects, including budget reconciliation, event management, and governance approvals
Intern
Latin American Coalition
12.2018 - 04.2019
- Led social media marketing campaigns to increase organizational visibility across platforms
- Supported fundraising initiatives, identifying new funding opportunities through research and partnerships
- Coordinated event logistics and maintained CRM data using Salesforce for efficient tracking
Legal Intern
Central American Resource Center
09.2017 - 12.2017
- Provided legal support on immigration cases, including asylum, DACA, and citizenship applications
- Assisted in client intakes, drafting legal documents, and organizing community legal education workshops
OMSI Intern
Office of Inspector General, Federal Reserve
05.2017 - 08.2017
- Developed records management protocols and facilitated departmental equipment maintenance for 60 employees
- Updated internal databases and websites using HTML programming
Education
Bachelor of Arts - Spanish Language & Latin American Studies
University of North Carolina at Charlotte
05.2019
Skills
- Regulatory Compliance & Investigations
- Data Analytics & Reporting
- Client Relationship Management
- HCM Systems (Salesforce, Workday, Paylocity, ADP)
- CSS/HTML/Javascript Programming
- Digital Marketing & Communication Strategies
- Advanced Spanish Proficiency
- Programming Languages: HTML, CSS, JavaScript
- Tools: Microsoft Office Suite
- Data Visualization (Excel)
- CRM Software
Timeline
Labor Compliance Investigator (Bilingual)
Department of Labor
10.2020 - Current
Communications Center Associate
Bank Fund Staff Federal Credit Union
05.2019 - 10.2020
Intern
Latin American Coalition
12.2018 - 04.2019
Legal Intern
Central American Resource Center
09.2017 - 12.2017
OMSI Intern
Office of Inspector General, Federal Reserve
05.2017 - 08.2017
Bachelor of Arts - Spanish Language & Latin American Studies
University of North Carolina at Charlotte
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