Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Moss

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

7
7
years of professional experience

Work History

Waitress

Silver Iguana
06.2021 - 06.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Waitress

Tap House Pub & Grill
05.2017 - 05.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Camp Instructor

Ymca
04.2018 - 08.2018
  • Led groups of children safely through variety of camp activities.
  • Communicated with parents, staff and teachers regarding children or program issues.
  • Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.

Food Service Worker

Chipotle
03.2016 - 03.2017
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelor of Science - Physical Therapy

Nazareth College of Rochester
Rochester, NY
05.2025

Skills

  • Food Running
  • Stocking and Replenishing
  • Special Dietary Requirements
  • High-Volume Dining
  • Food Preparation and Safety
  • Menu Memorization
  • Table Bussing
  • Safety and Sanitation

Timeline

Waitress

Silver Iguana
06.2021 - 06.2023

Camp Instructor

Ymca
04.2018 - 08.2018

Waitress

Tap House Pub & Grill
05.2017 - 05.2020

Food Service Worker

Chipotle
03.2016 - 03.2017

Bachelor of Science - Physical Therapy

Nazareth College of Rochester

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Sydney Moss