Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Nichols

Naples,FL

Summary

Experienced customer service worker with a total of 6 years of working in the restaurant industry from the ages of 16 and 22. Experienced Water Treatment Plant Operator with 2+ years in field. Excellent problem-solving, planning and multitasking abilities in utility management.

Overview

5
5
years of professional experience

Work History

Plant Operator II

Collier County Florida
01.2021 - Current
  • Followed plant safety procedures, rules, and regulations.
  • Adjusted and maintained plant equipment for safety and performance.
  • Conducted safety inspections and followed safety rules and procedures.
  • Performed minor mechanical work and routine equipment maintenance.
  • Knowledgeable of machine maintenance in order to troubleshoot effectively.
  • Monitored flows, pressures, chemical feeds levels, and water quality indicators.
  • Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.

Recreation Assistant

Collier County Florida
09.2020 - 01.2021
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Responded to public inquiries to provide information about programs and facilities.

Server

Sakura Japanese Steakhouse
10.2018 - 08.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Associate of Science - Environmental Science

Owens Community College
Oregon, OH
05.2020

Skills

  • Quality Control
  • Process Improvement
  • Work with Operational Process Tools
  • SCADA Operations Knowledge
  • Creating Reports
  • Records Documentation
  • Forklift Operation

Timeline

Plant Operator II

Collier County Florida
01.2021 - Current

Recreation Assistant

Collier County Florida
09.2020 - 01.2021

Server

Sakura Japanese Steakhouse
10.2018 - 08.2020

Associate of Science - Environmental Science

Owens Community College

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Sydney Nichols