Sydney Patterson
Summary
Personable and detail-focused professional with strong understanding of beauty industry trends and customer service excellence. Skilled in precision application and maintaining high standards of hygiene and safety. Capable of creating stunning results that boost client confidence and satisfaction.
Overview
9
9
years of professional experience
Work History
Lash Technician/Licensed Esthetician
Winkz by Ney
03.2021 - Current
- Ensured optimal sanitation and safety by maintaining a clean, organized and well-stocked work environment by adhering to strict hygiene standards.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
- Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Supported fellow technicians by sharing best practices, troubleshooting issues together, and contributing to a collaborative work environment.
- Managed appointment scheduling and client database in a user-friendly software system, streamlining operations for both staff and clientele.
- Participated in ongoing professional development opportunities such as workshops or conferences to maintain expertise within the industry.
Sales Development Representative/Account Manager
Amazon
03.2021 - 09.2021
- Daily utilization of Salesforce to analyze and qualify leads based off the Amazon Pay guidelines and requirements
- Engage with prospective merchants to effectively convey the value prop of Amazon Pay
- Target companies with $2 million and above in annual ecommerce revenue
- Maintaining and growing relationships with eCommerce merchants who utilize the Amazon Pay checkout on their website
- Follow customized plans that offer unique commerce and purchase experiences that greatly benefits customers and merchants globally
- Conducted regular account reviews to identify areas for improvement and ensure continued success
Product Liaison
Nike/Converse
10.2015 - 03.2021
- Train at least 3 incoming sales team associates each quarter
- Maintained or exceeded performance expectations in transactions and new Nike plus sign ups, averaging 20+ new members a shift
- Executed community ambassador duties which include, out reaching to schools, organizing charity drives and volunteering directly twice a month to encourage engaging youth with exercise
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Patient Care Technician
University of Washington Medical Center
04.2019 - 06.2020
- Demonstrates the knowledge and skills to observe, document, and report data related to changes in patient status and/or symptoms per hospital and unit standards
- Answer patient call lights; determine patient need; respond to patient requests in a timely manner while obtaining appropriate resources
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare unit setting
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Education
Licensed Esthetician - Esthetics
Vuu's Beauty School
Seattle, WA11-2023
Business Information Technology Certificate - Diversity in Business, Project Management, Advanced Excel, Professional Skills, Business Communications
Year Up/South Seattle College
Seattle, WA09.2021
General Associates of Arts Degree -
Seattle Central College
Seattle, WA06.2017
Skills
- Customer Service/Relationship Building
- Esthetics
- Appointment Scheduling/Account Management
- Problem-Solving
- Social Media Marketing
- Business Communication Management
- Microsoft Office Suite
- Outbound Prospecting
- Project Management
- Public Speaking
- Meeting Facilitation
- Sales Development Rep
Timeline
Lash Technician/Licensed Esthetician
Winkz by Ney
03.2021 - Current
Sales Development Representative/Account Manager
Amazon
03.2021 - 09.2021
Patient Care Technician
University of Washington Medical Center
04.2019 - 06.2020
Product Liaison
Nike/Converse
10.2015 - 03.2021
General Associates of Arts Degree -
Seattle Central College
Licensed Esthetician - Esthetics
Vuu's Beauty School
Business Information Technology Certificate - Diversity in Business, Project Management, Advanced Excel, Professional Skills, Business Communications
Year Up/South Seattle College
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