Sydney Patterson
Pataskala,OH
Summary
Highly motivated candidate with a proven track record of serving customers in fast-paced environments and maintaining exceptional organizational skills. Demonstrates strong customer service, communication, and interpersonal abilities. Possesses a deep understanding of creating a welcoming atmosphere and delivering high-quality service to customers. Seeks opportunities to further expand expertise and apply knowledge gained from previous roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pool Manager
City of Gahanna - Parks and Recreation
05.2024 - 08.2024
- Identified potential hazards in the pool area and took corrective action when necessary
- Oriented new lifeguards on job duties and responsibilities, opening and closing tasks and providing support to manager and coordinator
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Responsible for balancing registers and returning profits to designated location
Barista
Starbucks Coffee Company
01.2023 - 08.2024
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited communication skills while interacting with customers and coworkers in a professional manner
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Provided quality customer service and connections with customers and coworkers
Head Lifeguard
City of Gahanna - Parks and Recreation
04.2023 - 08.2023
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions
- Communicated effectively with fellow employees and patrons
- Utilized problem-solving skills when addressing complex issues related to employees, customers, and facility maintenance
- Analyzed and recorded pool chemical levels regularly to ensure they were to standard
- Assisted the current manager on duty with larger tasks concerning staff or patrons
Education
Bachelor of Arts - Political Science, Communications
Ohio University
Athens, OH05-2028
High School Diploma -
Licking Heights High School
Pataskala, OH05.2024
Reigional Studies -
Miami University
05.2024
Skills
- Problem Solving
- Team Collaboration
- Effective Communication
- Relationship Building
- Time management
- Attention to detail
- Organizational skills
- Active listening
- Adaptability and flexibility
- Team building
Certification
Red Cross Certified:
- CPR
- First Aid
- Oxygen Administration
- Lifeguarding
Timeline
Pool Manager
City of Gahanna - Parks and Recreation
05.2024 - 08.2024
Head Lifeguard
City of Gahanna - Parks and Recreation
04.2023 - 08.2023
Barista
Starbucks Coffee Company
01.2023 - 08.2024
Bachelor of Arts - Political Science, Communications
Ohio University
High School Diploma -
Licking Heights High School
Reigional Studies -
Miami University
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