
Dynamic retail leader with over 9 years of store management experience in high-volume, flagship, and multi-unit
environments. Proven track record of exceeding sales targets, leading large teams, and delivering exceptional customer
experiences. Known for treating every store as my own and building strong, high-performing teams through clear and
effective communication.
January 2025 - Present | Boston, MA (Flagship $10M Location)
- Manage day-to-day operations of a $10M+ location with a focus on profitability and customer experience
- Lead a high-performing team, driving sales, coaching, and fostering a culture of excellence
- Maintain top-tier visual standards and operational efficiency
- Collaborate with regional leaders to support company initiatives and cross-location strategies
Oversaw daily operations at a primary location while supporting multiple stores in the district
- Mentored and developed assistant managers and store leads across locations
- Achieved consistent KPI performance, exceeding sales goals
- Led talent acquisition and team training to support seasonal and long-term business needs
- Acted as key point of contact for the district during District Manager's absence
- Provided leadership support across multiple stores within the district, ensuring operational consistency
Directed operations for a flagship store, managing a large team and driving brand standards
- Acted as the communication bridge between corporate and store teams
- Consistently exceeded sales targets through strong visual presentation and customer engagement
- Spearheaded recruiting, onboarding, and employee retention initiatives
- Administered payroll, inventory preparation, and safety protocols