Sydney Schnetzler
Daphne,AL
Summary
Experienced in lead generation, CRM management, and software services sales. Highly motivated and skilled in technical sales, support, and simplifying complex concepts. Adept at integrating forensic tools, delivering top-tier service, and collaborating across teams.
Overview
4
4
years of professional experience
Work History
Account Executive
ProtecVideo LLC
08.2024 - Current
- Proficient at prospecting clients and listening to specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Excellent organization and multi-task skills.
Solutions Architect
Oxygen Forensics
12.2023 - 07.2024
- Delivered expert technical support and troubleshooting, minimizing client downtime
- Led pre-sales activities including product demonstrations and technical consultations, boosting sales and customer satisfaction, enhancing investigative capabilities, and addressing unique client challenges
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Broke down technical ideas and issues into non-technical terms for business executives.
Digital Forensic Examiner/Analyst
Securus Technologies
07.2021 - 12.2023
- Conducted comprehensive digital investigations, ensuring the integrity of digital evidence
- Proficient in file systems, databases, and data recovery techniques, with strong documentation skills
- Analyzed information gathered from investigations and reported findings.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Technical Recruiter
ATSS GROUP
09.2020 - 07.2021
- Managed the end to end recruitment process, maintaining a pipeline of high-quality candidates
- Utilized diverse sourcing strategies to identify top candidates, collaborating with hiring managers to meet recruitment goals
- Onboarded new hires and set up training.
Education
Certified SQL Developer -
W3Schools
09.2023
Bachelor of Arts - Criminology, Digital Evidence Investigations
UNIVERSITY OF SOUTH ALABAMA
09.2021
Skills
- Data Acquisition & Analysis
- Digital Forensics
- Troubleshooting
- Expert Witness
- SQLite Certified
- Cross-functional Coordination
- Lead Generation
- CRM Management
- SaaS
- Engaging and Articulate
- Technical Sales
- Simplifying Complex Concepts
- Integrating Forensic Tools
- Delivering Top-tier Service
- Collaborating Across Teams
- Client-Focused
- Customer Service Management
- Energetic and inquisitive
Timeline
Account Executive
ProtecVideo LLC
08.2024 - Current
Solutions Architect
Oxygen Forensics
12.2023 - 07.2024
Digital Forensic Examiner/Analyst
Securus Technologies
07.2021 - 12.2023
Technical Recruiter
ATSS GROUP
09.2020 - 07.2021
Bachelor of Arts - Criminology, Digital Evidence Investigations
UNIVERSITY OF SOUTH ALABAMA
Certified SQL Developer -
W3Schools
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