Sydney Schroeder
Reno,NV
Summary
Dynamic and seasoned professional with over a decade of extensive expertise in office management and service management. Proven track record of optimizing operations, enhancing efficiency, and driving organizational success. Adept at fostering productive working environments, leading teams to achieve objectives, and delivering exceptional customer service. Strong leadership skills combined with a strategic mindset to streamline processes and implement innovative solutions. Effective communicator with a passion for cultivating positive relationships with clients and colleagues alike.
Overview
9
9
years of professional experience
Work History
Service Manager
BM Windows, LLC - USLBM
Reno
01.2020 - Current
- Streamlined operations by efficiently managing employee resources, ensuring optimal utilization of skills and maximizing team performance.
- Established effective communication channels with Construction Managers/Superintendents and Warranty Representatives for prompt issue resolution.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Developed and maintained relationships with customers, vendors, and suppliers.
Land Development Administrator
Toll Brothers
Reno
01.2018 - 01.2020
- Managed daily tasks while supporting three managers and two high-level executives for the Boise, Reno and Vegas divisions
- Responsible for the documentation of contracts, change orders, and invoice handling across numerous projects involving both on-site and professional contractors
- Maintain/update site budgets with Landform application; create/maintain price comparison spreadsheets for future budgeting for prospective land deals.
Administrative Assistant
Toll Brothers
Reno
01.2015 - 01.2018
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Created travel arrangements for senior managers according to their requirements.
Education
Bachelors of Finance -
University of Nevada Reno
01.2018
Associates of Science -
Truckee Meadows Community College
01.2016
Honors Diploma -
Spanish Springs High School
01.2014
Skills
- Data Management
- Scheduling
- Time Management
- Customer Service
- Proficient in Microsoft Office; Word, Excel, Outlook, etc
- Strong Work Ethic
- Adaptability
- Conflict Resolution
- Office Management
Timeline
Service Manager
BM Windows, LLC - USLBM
01.2020 - Current
Land Development Administrator
Toll Brothers
01.2018 - 01.2020
Administrative Assistant
Toll Brothers
01.2015 - 01.2018
Bachelors of Finance -
University of Nevada Reno
Associates of Science -
Truckee Meadows Community College
Honors Diploma -
Spanish Springs High School
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