Sydney Stokes
Hobe Sound
Summary
Detail-oriented and extremely organized with experience in customer service and administrative coordination. Known for strong communication skills, dependability, and the ability to manage multiple tasks efficiently in fast-paced environments. Proven ability to handle client inquiries, coordinate across teams, and maintain accurate records while ensuring smooth daily operations. Skilled in problem-solving, active listening, and building positive relationships with clients and colleagues. Seeking an administrative role where strong organizational and communication skills can support overall team efficiency and business operations.
Overview
11
11
years of professional experience
Work History
Restaurant Server
The Magic Oyster
Jensen Beach, FL
04.2015 - Current
- Thrived in fast-paced environments while managing multiple tasks with strong attention to detail
- Provided professional customer service by addressing inquiries and resolving issues efficiently
- Served as the first point of contact for clients, ensuring a positive and organized experience
- Trained and supported new team members on procedures, policies, and service standards
Front Desk/Office Manager
Med Spa
Boca Raton, FL
08.2024 - 12.2025
- Streamlined appointment scheduling processes, improving overall operational efficiency within the spa environment.
- Conducted product inventory management to ensure availability of high-quality skincare products for client use.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Front Desk Receptionist
Urologist Office
Stuart, FL
01.2022 - 01.2023
- Coordinated patient check-ins, scheduled appointments, and maintained accurate, confidential records
- Managed front office communications, including phone calls, billing processes, and administrative support tasks
- Organized daily schedules and facilitated clear communication between clients and staff to ensure efficient operations
Education
Bachelor of Science - Business Management
Indian River State College
Stuart, FL05.2028
Associate of Science - Business Administration
Indian River State College
Stuart, FL05.2020
High School Diploma -
South Fork High School
Stuart, FL05.2017
Skills
- Research and investigation abilities
- Conflict resolution and de-escalation
- Professional phone etiquette
- Clear written communication across all levels
- Confidentiality and discretion with sensitive information
- Compliance awareness and attention to detail
- Policy interpretation and explanation
- Multi-tasking in fast-paced environments
- Organization
- Customer service skills
Timeline
Front Desk/Office Manager
Med Spa
08.2024 - 12.2025
Front Desk Receptionist
Urologist Office
01.2022 - 01.2023
Restaurant Server
The Magic Oyster
04.2015 - Current
Bachelor of Science - Business Management
Indian River State College
Associate of Science - Business Administration
Indian River State College
High School Diploma -
South Fork High School