Laila Swain
Summary
Organized and proactive team player with diligent approach. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Cool Moose Cafe
11.2019 - 12.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Setup Crew Member
Christ Church East
01.2022 - 03.2023
- Improved event setup efficiency by coordinating with team members and prioritizing tasks.
- Ensured safety during event setups by adhering to guidelines and proper equipment usage.
- Maintained a clean and organized work environment, resulting in efficient setups and teardowns.
- Contributed to client satisfaction by setting up events according to specifications and timelines.
- Assisted in the successful execution of large-scale events by working closely with event coordinators and other crew members.
Federal Work Study Student
University Of North Florida Student Union Administration
01.2023 - Current
- Enhanced student comprehension by incorporating real-world examples and relatable scenarios into lessons.
- Collaborated with fellow Federal Work Study students to streamline administrative processes, increasing overall efficiency.
- Developed engaging training materials for new hires, ensuring a smooth onboarding experience.
- Managed office inventory, reducing costs through consistent monitoring and effective communication with suppliers.
- Coordinated schedules for multiple departments within the college, streamlining event planning efforts.
Education
Associate of Science - Psychology
University of North Florida
Jacksonville, FL03.2025
High School Diploma -
Samuel W. Wolfson High School
Jacksonville, FL05.2021
Skills
- Research proficiency
- Customer Communication
- Problem-solving abilities
- High-Volume Dining
- Interpersonal skills
- Conflict resolution
- Time management
- Punctual and Reliable
- Decision-making
- Effective communication
- Organizational skills
- Customer service
Timeline
Federal Work Study Student
University Of North Florida Student Union Administration
01.2023 - Current
Setup Crew Member
Christ Church East
01.2022 - 03.2023
Restaurant Server
Cool Moose Cafe
11.2019 - 12.2021
Associate of Science - Psychology
University of North Florida
High School Diploma -
Samuel W. Wolfson High School
Similar Profiles
Donna MeadDonna Mead
Server at Blue Moose CafeServer at Blue Moose Cafe
Abagail ElliottAbagail Elliott
Lead at Java Moose CafeLead at Java Moose Cafe
Erin KeckErin Keck
Server Shift Leader at Moose CafeServer Shift Leader at Moose Cafe