Sydney Stokley
Overview
3
3
years of professional experience
Work History
Property Estate Manager/Guest Relations Executive
House & Home Vacations
Scottsdale, Arizona
02.2024 - Current
- Developed and implemented policies and procedures for the efficient management of estate assets.
- Managed and oversaw operations, maintenance and administration of properties.
- Cultivated rapport with clients to meet expectations for high-end event space rentals.
- Collaborated with other departments such as marketing and sales to maximize revenue opportunities.
- Maintained guest satisfaction and loyalty demonstrated through multiple online reviews.
Event Supervisor
Fairmont Scottsdale Princess Resort
Phoenix, Arizona
08.2023 - 02.2024
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
- Organized guest support services for guests to meet accommodation, transportation and service needs.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Worked in tandem with department head to coordinate logistics of all calendar events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Resolved any issues that arose in a timely manner throughout the event process.
Lead Facilitator/Lead RBT
Scottsdale Pediatric Behavioral Services
Scottsdale, Arizona
11.2022 - 11.2023
- Lead data analysis to support ongoing research and analytics initiatives.
- Advanced activity plans and instructional materials to assist with treatment.
- Monitored progress and efficacy of individualized treatment plans.
- Developed marketing and business programs to increase revenue and new retaining clients.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Facilitated orientation and training classes to communicate policies and data programming to new hires.
ABA Registered Behavioral Technician
Hopebridge Autism Therapy Center
Scottsdale, AZ
03.2022 - 09.2022
- Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
- Conducted scientific research of behavior or processes.
Education
Some College (No Degree) - Psychology
Seattle University
Seattle, WASkills
- Process optimization
- Operational Efficiency
- Resolution
- Organization
- Communication
- Operational Efficiency
- Logistics Coordination
- Social Media Engagement
- Data Entry
- Operational Efficiency
- Business Development
Additional Information
Technical Skills: Advanced in PrecisionX, PROGraph, Central Reach. Proficient in Word and Excel, Escapia.
Certificates: ABA Analyst Certificate, Behavioral Therapy Certificate, Relevant Therapy Competency Certificate
Timeline
Property Estate Manager/Guest Relations Executive
House & Home Vacations
02.2024 - Current
Event Supervisor
Fairmont Scottsdale Princess Resort
08.2023 - 02.2024
Lead Facilitator/Lead RBT
Scottsdale Pediatric Behavioral Services
11.2022 - 11.2023
ABA Registered Behavioral Technician
Hopebridge Autism Therapy Center
03.2022 - 09.2022
Some College (No Degree) - Psychology
Seattle University