Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Striano

Lake Mary

Summary

Dynamic and results-driven professional with a proven track record at Starbucks, excelling in customer service and problem-solving. Skilled in crafting unique beverage recipes while maintaining high standards of cleanliness and safety. Recognized for exceptional communication and multitasking abilities, ensuring a positive experience for every customer.

Overview

7
7
years of professional experience

Work History

Team Member / Starbucks Barista

Target
Lake Mary
08.2021 - Current
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Utilized POS system to receive and process customer payments.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Memorized official and off-menu coffee and tea preparations.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Adhered to food safety standards.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained a clean and organized work environment.
  • Completed opening/closing tasks.
  • Heated and served food.
  • Pulled food based on customer volume.

Child Caretaker

Solutions Group Accounting Firm
Lake Mary
04.2020 - 04.2021
  • Communicated with parent about daily activities, behaviors and upcoming events.
  • Ensured physical and social well-being of each child.
  • Managed household tasks including laundry, grocery shopping, meal preparation, errands, and light cleaning.
  • Transported children to and from school, appointments, and recreational activities.
  • Assisted with homework and educational activities to support academic achievement.
  • Maintained cleanliness and organization of children's living spaces and play areas.
  • Engaged in outdoor recreational activities with the children.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Ensured safety at all times by monitoring the environment for potential hazards or risks.
  • Provided guidance and discipline in line with parental values and expectations.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.

Team Member

Smoothie King
Sanford
02.2018 - 02.2020
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Adhered to health safety guidelines when preparing food items.
  • Cleaned, sanitized and organized the smoothie bar area.
  • Cleaned blenders, mopped and swept floors and stocked coolers.
  • Served beverages at take-out counters to provide fast service to waiting guests.
  • Stocked shelves with fresh ingredients for daily use.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed payments using POS systems while ensuring accuracy of all transactions.
  • Maintained knowledge of current smoothie specials and promotions.
  • Trained new team members in applicable job duties and practices.
  • Performed opening/closing tasks.
  • Restocked napkins, straws. etc. at self-service areas.
  • Complied with all applicable sanitation, health, and personal hygiene standards.

Education

Associate of Arts -

Seminole State College of Florida
Sanford, FL
12-2024

Bachelor of Science - Event Management

University of Central Florida
Orlando, FL

Skills

  • Customer service
  • Professionalism
  • Problem-solving abilities
  • Self motivation
  • Excellent communication
  • Multitasking and organization

Timeline

Team Member / Starbucks Barista

Target
08.2021 - Current

Child Caretaker

Solutions Group Accounting Firm
04.2020 - 04.2021

Team Member

Smoothie King
02.2018 - 02.2020

Associate of Arts -

Seminole State College of Florida

Bachelor of Science - Event Management

University of Central Florida

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