Sydney Suede
St. Clair Shores,MI
Summary
Dependable Production Assistant with successful track record handling multiple responsibilities. Hardworking professional eager to pitch in and help.
Overview
9
9
years of professional experience
Work History
Server
Zef's Dockside Bar + Kitchen
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Mortgage Loan Officer
Rocket Mortgage
01.2021 - 08.2023
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Negotiated loan terms and conditions with clients to maximize profitability.
Server
Salvatore Scallopini
08.2015 - 04.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Peer Mentor
Wayne State University
9 2020 - 07.2021
- Attend and engage in general chemistry lectures and discussion sections
- Host weekly office hours for general chemistry students
- Strengthen relationships among students and faculty
- Communicate effectively with diverse populations of students
- Exhibit a positive attitude and genuine interest in inspiring students for success
- Advocate for mentees on behalf of their best interests and goals.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Developed strong relationships with mentees, fostering a positive learning environment.
Medical Scribe
Dr. Antonious Attallah, MD Eastside Cardiovascular
11.2018 - 03.2019
- Transcribe a history, review of symptoms, and physical exam while accompanying physician in the patient examination room
- Accurately document the physician-patient encounter, including all symptoms, diagnoses, follow-up instructions, and medications as noted by the physician
- Under physician instruction, e-Scribe patient orders including laboratory tests and medications
- Follow legal and ethical requirements for handling medical documents and records.
Medical Assistant
Dr. Alok Shukla MD – Internal Medicine
10.2017 - 06.2018
- Answer office phone
- Display a high standard of customer service while finding the proper solution to a broad range of patient concerns and/or questions
- Transcribing the physician’s written SOAP (subjective, objective, assessment, and plan) note into Practice Fusion, an electronic health record database
- Bring patients to the appropriate examination room, measure/record their weight and blood pressure, and discuss the reason for their visit.
Production Assistant
INVNT | GMC Press Reveal
02.2018
- Relied on by producers, project managers, technical directors, and set designers to source and locate obscure items
- Approach each day with flexibility and readiness in order to prepare for the new tasks and obstacles
- Comply with all of production’s needs including running errands, cleaning floors, painting walls, and organizing administrative documents.
Education
Bachelor of Science - Biological Sciences
Wayne State University
Detroit, MI06.2021
International Programs - Study Abroad USAC - Southeast Asian Economics, Politics, And Culture
Chiang Mai University
Chiang Mai, Thailand 05.2017 - 05.2017
Skills
Proficient in Microsoft Word, PowerPoint, Excel
Production Support
Pre-Production Planning
Workflow Optimization
Awards
WSU Dean’s List, Fall 2018, Present
Volunteer Experience
- Children’s Hospital of Michigan Volunteer, Detroit, MI, 06/2018, Present, Unit Helper, Activities Center Assistant
- Macomb County Rotating Emergency Shelter Team (MCREST) Volunteer, Warren, MI, 06/2019, Child Care, Breakfast Crew
- Cass Clinic Volunteer, Detroit, MI, 04/20/2019, Assist WSU medical students in patient examinations.
References
- Dr. Andrea N. Matti, PhD, Senior Lecturer | Department of Chemistry, Wayne State University, (313) 577-3589, matti@chem.wayne.edu
- Dr. Antonious Attallah, MD, Interventional Cardiology Specialist, (201) 207.3998
- Teresa Belcrest, Office Manager | Dr. Alok Shukla, MD, (586) 764.9066
- Elizabeth Deeney, INVNT Director of Client Services, (248) 593.8544, edeeney@invnt.com
- Leonora Paloka, Owner of Salvatore Scallopini, (586) 864.0646
- Deanna Scanlon, Volunteer Coordinator | DMC Children’s Hospital of Michigan, (313) 745.1010, dscanlon@dmc.org
Timeline
Server
Zef's Dockside Bar + Kitchen
04.2024 - Current
Mortgage Loan Officer
Rocket Mortgage
01.2021 - 08.2023
Medical Scribe
Dr. Antonious Attallah, MD Eastside Cardiovascular
11.2018 - 03.2019
Production Assistant
INVNT | GMC Press Reveal
02.2018
Medical Assistant
Dr. Alok Shukla MD – Internal Medicine
10.2017 - 06.2018
International Programs - Study Abroad USAC - Southeast Asian Economics, Politics, And Culture
Chiang Mai University
05.2017 - 05.2017
Server
Salvatore Scallopini
08.2015 - 04.2024
Peer Mentor
Wayne State University
9 2020 - 07.2021
Bachelor of Science - Biological Sciences
Wayne State University
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