Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Summers

Summary

Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

11
11
years of professional experience

Work History

Teller

Park National Bank
04.2022 - 09.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawer.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Patient Access Associate

Genesis HealthCare
05.2021 - 01.2022
  • Greet & register patients in a timely manner
  • Make sure the appropriate insurance is selected for each patient and go over there information to make sure it is correct
  • Enhanced accuracy of demographic data collection by implementing thorough review processes before finalizing registrations or admissions documentation.
  • Promoted a positive work environment through effective collaboration with colleagues, fostering teamwork and mutual respect among staff members.

Sales Associate

Jo-Ann Fabric and Craft Stores
01.2017 - 01.2018
  • Helped customers find fabrics to fit their needs and all other items the store carries
  • Made sure their fabric was cut to the right length and helped check them out when finished
  • Kept the store maintained and clean
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier / Hostess

Buffalo Wild Wings
02.2015 - 05.2015
  • Took necessary steps to meet customer needs
  • Promptly reported complaints to members of the management team
  • Communicated clearly and positively with coworkers and management
  • Resolved guest complaints promptly and professionally
  • Carefully maintained sanitation, and health and safety standards in all work areas
  • Frequently washed and sanitized hands, food areas and food preparation tools
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint, and minimal jewelry that met company standards
  • Duties were to answer phones and place take out orders in a timely manner, review the order with the customer when receiving their food by taking all items out of bag, showing the customer and marking the food item off the receipt and cashing the customer out
  • Greeted and sat guests as they came in and helped bus tables

Hostess

Japanese Steakhouse
01.2014 - 03.2014
  • Took necessary steps to meet customer needs
  • Promptly reported complaints to members of the management team
  • Communicated clearly and positively with coworkers and management
  • Resolved guest complaints promptly and professionally
  • Carefully maintained sanitation, and health and safety standards in all work areas
  • Frequently washed and sanitized hands, food areas and food preparation tools
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint, and minimal jewelry that met company standards
  • Duties were to greet and seat guests as they came in, manage reservations, help servers when busy and cleaned menus

Picker

Abercrombie & Fitch Distribution Center
01.2013 - 12.2013
  • Organized and located inventory
  • Uphold stock levels
  • Assisted in gathering and moving materials
  • Consistently met and exceeded department expectations for productivity
  • Worked as a team member to provide the highest level of service to customers
  • Verified that all merchandising standards were maintained on a daily basis

Food Prep

Old Skool Pizza
03.2013 - 05.2013
  • Served fresh, hot food with a smile in a timely manner
  • Communicated clearly and positively with coworkers and management
  • Accurately measured ingredients required for specific food items
  • Properly portioned and packaged take-out foods for customers
  • Worked well with teammates and openly invited coaching from the management team
  • Followed all restaurant practices and procedures
  • Prepared items according to written or verbal orders, working on several different orders simultaneously

Education

High School Diploma -

Tri-Valley High School
Dresden, OH
05-2013

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Approachable
  • Positive
  • Cash handling and management
  • Friendly
  • Transaction processing accuracy
  • Cash handling expertise
  • Cash counting
  • Cash drawer balancing
  • Goal-oriented focus
  • Customer relationship building

Timeline

Teller

Park National Bank
04.2022 - 09.2023

Patient Access Associate

Genesis HealthCare
05.2021 - 01.2022

Sales Associate

Jo-Ann Fabric and Craft Stores
01.2017 - 01.2018

Cashier / Hostess

Buffalo Wild Wings
02.2015 - 05.2015

Hostess

Japanese Steakhouse
01.2014 - 03.2014

Food Prep

Old Skool Pizza
03.2013 - 05.2013

Picker

Abercrombie & Fitch Distribution Center
01.2013 - 12.2013

High School Diploma -

Tri-Valley High School

Similar Profiles

CREATE PROFILE
Sydney Summers