Sydney Swalley
Sanford,U.S.A.
Summary
Currently working as a team lead closing expert at super target palm coast. I am moving to Sanford March 19 and looking to secure employment. I can start March 22
Looking for full time employment and afternoon and evening shifts with Tuesdays and Wednesday off because of school. I can work up to 40 hours
. Talented Front Desk Agent and cashier that offers exceptional organizational, interpersonal and computer skills with enthusiastic attitude and personality. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client and customer situations. I am
A versatile retail employee with years of experience in the retail and hospitality industry, as well as many years experience, dealing with guests and customers, operating registers performing closing duties and anything else
Focused certified surgical technologist well versed in wide range of ophthalmic procedures. As well as other procedures. Adept in quickly preparing surgical suites per procedure and surgeon instructions. Expertise in sterile and aseptic techniques. Board certified by National Board of Surgical Technology and Surgical Assisting. Advanced medical terminology knowledgeneeded.
Overview
14
14
years of professional experience
Work History
Closing Expert
SuperTarget
Palm Coast, FL
06.2024 - Current
- Facilitated seamless closing processes, ensuring accurate cash handling and transaction reconciliation.
- Trained team members on closing procedures and best practices for efficiency.
- Implemented process improvements that enhanced operational workflows during closing shifts.
- Monitored inventory levels and assisted in minimizing discrepancies at close of business.
- Pulled and push priorities onto the sales floor to stock for guest to purchase
- As well as zoned entire area of the beauty and pharmacy area of the store and collected shop and return to sales floor
- Respond responded to fast service operated, cash register as well as self check out and then shipper audits
- Performed inventory as well as audits
Sales Associate
Baliker Gallery
Palm, PA
01.2020 - 03.2024
- Drove sales through personalized customer interactions and product recommendations.
- Managed inventory levels, ensuring optimal stock availability for customer demand.
- Trained new staff on product knowledge, sales techniques, and customer service standards.
- Collaborated with team members to develop promotional displays enhancing product visibility.
Certified Surgical Technologist
SANTA FE SURGERY CENTER LLC
Lady Lake, Florida
08.2017 - 08.2018
- Assisted in performing ophthalmic procedures at a busy surgery center, including cataract surgery, DSEK, and vitrectomy. Supported podiatry, oculoplastic surgery, interstim, and pain management. Aided in sterilizing instruments through ultrasonic cleaning and autoclaving while maintaining daily logs and adhering to aseptic techniques.
- Executed thorough cleaning and sterilization of operating rooms to ensure patient safety.
- Conducted comprehensive inventory checks and documentation of sponges, instruments, and needles before and after surgical procedures.
- Facilitated instrument and supply delivery to surgeons during surgical procedures.
- Orchestrated safe and functional operating room environments to facilitate invasive, non-invasive, and minimally-invasive procedures.
- Configured equipment, tools, and supplies essential for surgical procedures.
- Executed all tasks with a strong emphasis on patient-centered care while identifying opportunities for process and treatment enhancements.
- Collaborated with team to implement effective body mechanics and ensure patient safety.
Head Waitress/expeditor
CRACKER BARREL
Leesburg, Florida
05.2013 - 09.2017
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Responsible for greeting guests with a smile, providing excellent customer service, problem solving, multi-tasking, and helping others on my team.
- Being a consistent, strong team member.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- As well as responsible for preparing trays and checking them for accuracy before being ran to the guests in the dining room.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Maximized table turns and rotated seating for maximum guest satisfaction.
- Also, performing closing duties according to health code standard for the back of the house at the end of the night and checking out other servers before leaving.
Cocktail Waitress
RUBY TUESDAY
Leesburg, FL
04.2017 - 08.2017
- Maintained accurate cash handling practices while serving customers in an efficient manner.
- Adhered to state and federal alcohol regulations by thoroughly checking identification prior to serving.
- Honed bartending skills by assisting bartender with high-volume shifts.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Served alcoholic beverages to patrons during regular and high-volume shifts.
- Collected glassware from patrons and vacant tables.
- Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
- Welcomed guests with a personable attitude and smile, offering to bring their beverage orders while they reviewed the menu.
Receptionist
SELECT SENIOR SERVICES
Tavares, Florida
02.2012 - 05.2014
- Answered phones politely and input information into the computer.
- Entered Exhibit A information into Microsoft Excel Spreadsheets
- Filed papers
- Multitasking
Head Cashier/Stocker
DOLLAR GENERAL
Leesburg, Florida
01.2012 - 03.2013
- Assessed customer needs and responded to questions.
- Bagged merchandise by following standard procedures.
- Issued receipts for purchases and gifts.
- Opened new merchandise and rotated stock to maintain freshness.
- Operated cash register with proficiency and maintained a balanced register at all times.
- Provided professional and courteous service at all times.
Education
Associates Degree in Health Science - Surgical Technology
City College
Altamonte Springs, Florida, U.S.A.01.2017
High School - undefined
Monarch High School
Coconut Creek, Florida, U.S.A.01.2007
Skills
- BLS Certification American Heart Association
- Medical Terminology
- HIPPA Compliance
- OSHA Regulations
- Knowledge of cross contamination
- Safe Staff Certification
- Proficient in Microsoft Word, Power Point, and Microsoft Excel programs
- Great organization skills
- Enthusiastic people person
- Advanced problem solving
- Clinical Experience-
- General Surgery- laparoscopic cholecystectomy, laparoscopic hernia repair, foreign body removal, port placement, colonoscopy
- Orthopedics- total knee arthroplasty, knee arthroscopy, total hip arthroplasty
- Obstetrics/Gynecology- total abdominal hysterectomy, D & C
- GU- TURP, TURB, Cystolithalopaxy
Accomplishments
- Presidents List Academic Achievement Award for 4.0 term GPA in 2016 and 2017
- Outstanding Academic Achievement Award in 2016 for term GPA of 3.5-3.8
Timeline
Closing Expert
SuperTarget
06.2024 - Current
Sales Associate
Baliker Gallery
01.2020 - 03.2024
Certified Surgical Technologist
SANTA FE SURGERY CENTER LLC
08.2017 - 08.2018
Cocktail Waitress
RUBY TUESDAY
04.2017 - 08.2017
Head Waitress/expeditor
CRACKER BARREL
05.2013 - 09.2017
Receptionist
SELECT SENIOR SERVICES
02.2012 - 05.2014
Head Cashier/Stocker
DOLLAR GENERAL
01.2012 - 03.2013
Associates Degree in Health Science - Surgical Technology
City College
High School - undefined
Monarch High School