Sydney Szczepanik
Amsterdam,NY
Summary
Professional with strong background in event management, delivering impactful and seamless experiences. Demonstrates expertise in coordinating logistics, vendor relations, and on-site execution. Emphasizes team collaboration and adaptability to shifting needs, ensuring reliable and results-driven performance. Skilled in project management, communication, and problem-solving, consistently achieving high standards.
Overview
6
6
years of professional experience
Work History
Event Supervisor
Apex Entertainment
Albany, NY
09.2022 - Current
- Supervised event operations to ensure seamless execution and guest satisfaction.
- Trained and mentored staff on best practices in customer service and event management.
- Developed operational standards that improved workflow efficiency across event teams.
- Monitored event setup and breakdown, ensuring compliance with safety regulations and company policies.
- Implemented feedback mechanisms to enhance guest experiences and service delivery.
- Analyzed event outcomes to identify opportunities for process improvements and cost savings.
- Maximized venue utilization by overseeing efficient space allocation during multi-room or multi-day events.
- Ensured timely communication across all levels – internal teams, vendors, venue staff, and clients – to keep everyone informed and aligned on event progress and any arising issues.
- Established positive relationships with clients, resulting in repeat business and referrals for future events.
- Delivered exceptional customer service, consistently exceeding client expectations in all aspects of event management.
Cashier
Southside Beverage
Amsterdam, NY
07.2020 - 12.2022
- Assisted customers with product inquiries and provided recommendations based on needs.
- Monitored inventory levels at the register, reporting discrepancies to management promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized checkout area to enhance customer experience.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
Target
Amsterdam, NY
11.2019 - 12.2019
- Operated cash register, processing customer transactions efficiently and accurately.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Criminal Justice
University At Albany
Albany, New York, NY05-2025
Skills
- Staff management
- Guest management
- On-site supervision
- Post-event analysis
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Conflict resolution
Languages
Spanish
Elementary
Timeline
Event Supervisor
Apex Entertainment
09.2022 - Current
Cashier
Southside Beverage
07.2020 - 12.2022
Cashier
Target
11.2019 - 12.2019
Bachelor of Arts - Criminal Justice
University At Albany