Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sydney Weires

Duluth,MN

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

Life House
10.2021 - Current
  • Maintained positive, compassionate and respectful environment for individuals to feel safe and welcome.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with physicians, social workers, therapists, guardians, education providers, etc. to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Maintained client confidentiality and ensured privacy while communicating with outside resources.
  • Assisted in policy making and adjustments.
  • Collaborated closely with co-workers to problem solve.

Server/Bartender

Muddy Cow
06.2019 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked as part of a team to provide affective customer service and an inviting environment
  • Resolved customer complaints promptly and professionally to maintain a positive atmosphere.

Education

Bachelor of Arts - Sociology

College of Saint Benedict
Saint Joseph, MN
05.2020

Skills

  • Case Management: Proficient in managing multiple individual case loads

  • Technical Proficiency: Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets, Gmail)

  • Data Entry: Efficient in organizing and maintaining electronic and physical files

  • Detailed case documentation

  • Multitasking: Prioritizing multiple tasks while maintaining attention to detail and accuracy

  • Consistent Collaborative Team Member

  • Strong communication skills: Verbal and written

Certification

  • Trained facilitator in Ending the Game
  • American Red Cross Course: Adult First Aid/CPR/AED. Valid through 4/10/26

Timeline

Case Manager

Life House
10.2021 - Current

Server/Bartender

Muddy Cow
06.2019 - 08.2020

Bachelor of Arts - Sociology

College of Saint Benedict

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Sydney Weires