Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Work Availability
Barista

Sydney Westgard

Holly Springs,NC

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Grocery Shopper

Instacart
12.2021 - Current
  • Greeted customers and directed to requested products.
  • Worked productively with customers to meet order requirements and service expectations.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency without sacrificing quality.

Direct Care Worker

Caresphere
08.2023 - 02.2024
  • Liaised with key accounts to deliver targeted administrative household support.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.

Sales Associate

Dorney Park & Wildwater Kingdom Amusement Park
05.2017 - 10.2017
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Kmart
04.2016 - 06.2017
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Cosmetology

Lehigh Carbon Technical Institute
Schnecksville, PA
05.2017

High School Diploma -

Penn Foster Career School
Scranton, PA
04.2024

Skills

  • Stocking
  • Shipping and receiving
  • Shipment Preparation
  • Facials and makeup applications
  • Precision Hair Cutting
  • Bleaching, dyeing, and tinting
  • Personal Hygiene Assistance
  • Direct Patient Care
  • Creative Thinking
  • Relationship Building
  • Acquire knowledge quickly
  • Strong Customer Service Skills
  • Team player

Certification

  • DCA - Direct Care Aide
  • Cosmetology


Interests

Coumminication

Consistentcy

Timeline

Direct Care Worker

Caresphere
08.2023 - 02.2024

Grocery Shopper

Instacart
12.2021 - Current

Sales Associate

Dorney Park & Wildwater Kingdom Amusement Park
05.2017 - 10.2017

Sales Associate

Kmart
04.2016 - 06.2017

Cosmetology

Lehigh Carbon Technical Institute

High School Diploma -

Penn Foster Career School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Sydney Westgard