Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grocery Shopper
Instacart
12.2021 - Current
Greeted customers and directed to requested products.
Worked productively with customers to meet order requirements and service expectations.
Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Created and enforced detailed organization processes to increase quality and service standards.
Implemented time-saving strategies such as coordinating multiple orders simultaneously to maximize efficiency without sacrificing quality.
Direct Care Worker
Caresphere
08.2023 - 02.2024
Liaised with key accounts to deliver targeted administrative household support.
Monitored clients' overall health and well-being and noted significant changes.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Sales Associate
Dorney Park & Wildwater Kingdom Amusement Park
05.2017 - 10.2017
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Maintained clean sales floor and straightened and faced merchandise.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Kmart
04.2016 - 06.2017
Listened to customer needs and desires to identify and recommend optimal products.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Prepared merchandise for sales floor by pricing or tagging.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided positive first impressions to welcome existing, new, and potential customers.