Sydney Williams
Jackson
Summary
Social work professional with strong leadership skills and deep understanding of best practices in client care. Proven ability to foster team collaboration, adapt to changing needs, and drive positive outcomes. Expertise in case management, conflict resolution, and community outreach. Known for reliability, empathy, and results-focused approach. Utilizes interpersonal skills to build rapport and foster trust within diverse groups. Knowledge of regulatory compliance and best practices ensures high standards of service delivery and operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inpatient Social Work Supervisor
Henry Ford Health System
Jackson, MI
09.2024 - Current
- Provide orientation and education to social workers and case manager associates
- Conduct casework services and counseling and recommend functions necessary to ensure the overall operational viability of assigned areas
- Participate in the establishment of policies, procedures and work processes
- Maintain performance improvement activities within the department and participate in department’s goals and objectives
- Provide ongoing clinical supervision to limited license social workers for licensure
- Coordinated multidisciplinary case reviews to optimize client outcomes and resource allocation.
- Led performance evaluations, providing constructive feedback to promote professional growth.
- Facilitated conflict resolution among staff, fostering a collaborative work environment.
- Developed strong community partnerships to enhance available resources and support for clients.
- Supervised social work staff, ensuring adherence to best practices and regulatory compliance.
- Developed and implemented training programs to enhance team skills and service delivery.
Lead Therapist
MI Psychiatry
Auburn Hills, MI
01.2024 - 09.2024
- Perform intake assessments
- Provided therapeutic support to clients facing mental health challenges, promoting emotional well-being.
- Developed personalized treatment plans based on comprehensive assessments and client goals.
- Implemented evidence-based interventions to enhance client's coping skills and resilience.
- Collaborated with multidisciplinary teams to ensure holistic care for clients.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
Lead Intake Clinician
Havenwyck Hospital
Auburn Hills, MI
07.2018 - 08.2024
- Obtains initial intake information.
- Coordinated patient intake processes, ensuring seamless admission and accurate documentation.
- Provides information to patients and referral sources regarding treatment programs, insurance information and admission procedures.
- Communicates with the physicians, program directors, charge nurses, etc. regarding anticipated admission.
- Provides follow-up to referral sources and patients awaiting admission.
- Performs phone and face to face screening evaluations to determine the appropriateness of admission to the hospital.
- Provides consultation to nurses regarding intake information and screenings.
- Developed and implemented training materials for new staff on intake protocols and procedures.
- Streamlined communication between departments to enhance patient flow and reduce wait times.
- Analyzed intake metrics to identify process inefficiencies and recommend improvements for operational excellence.
- Provides referral assistance for patients assessed as inappropriate for admission.
- Maintains accurate census board.
Medical Social Worker
Beaumont Health
Farmington Hills, MI
01.2022 - 02.2024
- Conducts psychosocial assessments with patient and or family to assist with identified psychosocial needs or who may be identified to require an alternate site of care post discharge and executes a plan.
- Communicates with alternate sites of care and/or community agencies in an effective and timely manner, to best address the patient’s needs.
- Completes and documents the assessment and plan in the electronic medical record, accurately reflecting the patient’s current condition, situational factors, transition of care needs and psychosocial imperatives.
- Provides consultation and resources to members of the healthcare team.
- Responsible for maintaining relevant and current knowledge of community resources.
- Participates or assists in department or hospital committees, projects etc., as assigned/requested.
- Collaborated with healthcare teams to address psychosocial factors affecting patient health.
- Facilitated and initiated court processes with AOTs, guardianship, and DPOA paperwork
Qualified Mental Health Professional
Michigan Department of Corrections
Whitmore Lake, MI
08.2021 - 01.2022
- Complete and oversee a variety of professional assignments to provide casework and treatment services to residents of State facilities, group homes, or other care facilities.
- Provide individual and/or group treatment and social casework for residents/clients and families.
- Serve within a treatment team to diagnosis problems, formulate treatment plans, and evaluating progress.
- Prepare social-psychiatric case information, psychosocial assessment, and social work treatment plans, for use in pre-admission screening & diagnosis.
- Developed and implemented individualized treatment plans to address diverse mental health needs.
- Provided crisis intervention and support during critical incidents within the facility.
- Collaborated with multidisciplinary teams to ensure holistic care for incarcerated individuals.
- Advocated for inmate rights and access to necessary mental health resources within the system.
Therapist
Thriveworks
Troy, MI
08.2020 - 12.2021
- Complete psychosocial assessments of individuals and couples as new clients are assigned
- Conducted regular progress evaluations to adjust treatment approaches as necessary.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
ACT Supervisor
WEST MICHIGAN CMH
Ludington, MI
08.2016 - 07.2018
- Supervise a team of a total of 6 case managers, nurse and case aides while providing ongoing case consultation and helping further clinical and career goals.
- Provide individual therapy to co-occurring consumers.
- Link and coordinate Medicaid consumers to community resources while navigating the medical and basic needs systems.
- Develop person centered plans while utilizing several different assessment tools to determine client needs and strengths within their environment.
- Carry ongoing communication among community partners, family members, guardians, and hospitals at times.
- Provide ongoing crisis intervention to consumers to help prevent hospitalizations and further development coping skills.
- Oversaw daily operations, ensuring compliance with organizational policies and procedures.
- Mentored team members, fostering professional development and enhancing skill sets.
- Implemented process improvements that increased operational efficiency and service delivery.
- Evaluated staff performance, providing constructive feedback to promote growth and development.
- Assisted in maintaining and participating in on call process taking regular shifts
Psychiatric Social Worker
ARIZONA STATE HOSPITAL
Phoenix, AZ
06.2015 - 08.2016
- Carry and maintain a caseload of 20 patients while providing direct practice that primarily consists of crisis intervention, solution focused therapy, cognitive behavioral techniques and case management services to the patients.
- Maintain continuous and professional contact with the multidisciplinary team, as well as the CMH/RBHA, guardians and case managers.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into community.
- Coordinate and schedule monthly staffings to review patient’s progress towards treatment goals with the inpatient and outpatient teams.
- Conducted comprehensive psychosocial assessments to inform treatment planning and intervention strategies.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients with complex mental health needs.
- Implemented therapeutic interventions, including individual and group therapy sessions, to enhance patient coping skills.
Hotline Supervisor
TEEN LIFELINE
Phoenix, AZ
02.2015 - 07.2016
- Trained to answer calls on different topics ranging from suicide to relationship issues.
- Supervised staff to enhance performance and ensure compliance with organizational policies.
- Mentor teens that volunteer at the hotline while completing training and role-plays with new trainees and providing them with constructive feedback.
- Help hotline callers and provide appropriate resources to them as needed, while remaining nonjudgmental.
- Monitor all hotline calls teens answer to help guide them through the call and aid them when necessary.
Education
Masters of Social Work - Social Work
Arizona State University
Phoenix, AZ05-2015
Bachelor of Arts - Psychology
Grand Valley State University
Allendale, MI04-2013
Skills
- Currently engaged in SCAO court workgroup and improving Jackson County Probate court relations with Henry Ford
- Mental health counseling
- Multicultural competence
- Clinical supervision
- Service integration
- Individual counseling
- Substance abuse
- Teamwork and collaboration
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Certified in CPR/AED
- Mental Health First Aid Certification
- Crisis intervention
- Proficient in EPIC
- Policy development
Certification
- LMSW Clinical
- May 2018 to Present
- 6801100258
- QMHP Certification
- Licensed Clinical Social Worker
Timeline
Inpatient Social Work Supervisor
Henry Ford Health System
09.2024 - Current
Lead Therapist
MI Psychiatry
01.2024 - 09.2024
Medical Social Worker
Beaumont Health
01.2022 - 02.2024
Qualified Mental Health Professional
Michigan Department of Corrections
08.2021 - 01.2022
Therapist
Thriveworks
08.2020 - 12.2021
Lead Intake Clinician
Havenwyck Hospital
07.2018 - 08.2024
ACT Supervisor
WEST MICHIGAN CMH
08.2016 - 07.2018
Psychiatric Social Worker
ARIZONA STATE HOSPITAL
06.2015 - 08.2016
Hotline Supervisor
TEEN LIFELINE
02.2015 - 07.2016
Bachelor of Arts - Psychology
Grand Valley State University
Masters of Social Work - Social Work
Arizona State University