Sydney Williams
Valley
Summary
Detail-oriented professional with a strong history in medical assistance. Skilled in managing clinical procedures, maintaining accurate documentation, and fostering positive patient relations in high-pressure environments.
Overview
12
12
years of professional experience
Work History
CNP
DeKalb County Board of Education
Rainsville
10.2024 - Current
- Managed cash register transactions with accuracy and speed
- Ensured food preparation met quality and safety guidelines
- Executed daily duties with a focus on accuracy and efficiency to support overall operations.
- Performed cleaning tasks to maintain a hygienic and organized environment for staff and customers.
Medical Assistant
DeKalb Cardiology
11.2021 - 10.2024
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Guided patients to exam rooms, addressed inquiries, and prepared for physician examinations to enhance patient experience.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Monitored medical supply levels and submitted timely replenishment orders to ensure uninterrupted patient care.
- Worked with medical and administrative teams to foster a patient-centered, compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
DeKalb Family Medicine
01.2016 - 09.2021
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, addressed inquiries, and prepared patients for physician examinations to enhance patient experience.
- Scheduled appointments and registered patients while distributing prescribed sample pharmaceuticals to ensure efficient patient flow.
- Educated patients on medications, procedures, and care plan instructions to promote understanding and adherence to treatment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Sanitized, restocked and organized exam rooms and medical equipment.
Receptionist
DeKalb Family Medicine
07.2014 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained clean and organized reception area to create positive first impression for visitors.
- Answered a large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Answered central telephone system and directed calls accordingly.
- Handled high-volume, multi-line telephone system, directing callers to appropriate personnel efficiently.
- Managed a multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Coordinated multiple tasks while meeting time-sensitive deadlines effectively.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Supported various administrative duties by proofreading, transcribing and invoicing.
Education
High School Diploma -
Valley Head High School
Valley Head 05-2007
Skills
- Clinical assistance
- Vital sign documentation
- Blood and Tissue Collection
- Wound Care
- Examination Preparation
- Updating Medical Records
- EMR Systems
- HIPAA Compliance
- Insurance form completion
- Insurance Claims
- Patient scheduling
- Drug refill coordination
- Inventory management
- Customer service management
- Problem resolution
- Teamwork and collaboration
- Multitasking
- Patient Relations
- Client relations
Timeline
CNP
DeKalb County Board of Education
10.2024 - Current
Medical Assistant
DeKalb Cardiology
11.2021 - 10.2024
Medical Assistant
DeKalb Family Medicine
01.2016 - 09.2021
Receptionist
DeKalb Family Medicine
07.2014 - 01.2016
High School Diploma -
Valley Head High School