Sydney Wittman
Media,PA
Summary
Dynamic professional with a proven track record at Spasso Media, adept in kitchen staff coordination and excelling in high-volume dining environments. Demonstrated ability to enhance customer satisfaction and streamline operations, evidenced by training new employees and managing group reservations. Skilled in both bill computation and fostering positive guest relations, consistently delivering exceptional dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Spasso Media
Media, PA
07.2024 - Current
- Accepted payments from guests for dine-in and take-out foods.
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted staff by serving food and beverages or bussing tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and sat customers at tables or in waiting areas.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Server
Scooped Ice Cream
Media, PA
03.2022 - Current
- Served customers efficiently and ensured a positive dining experience.
- Trained new employees on service standards and operational procedures.
- Managed store opening and closing duties, maintaining operational readiness.
- Maintained inventory by restocking supplies during non-peak hours.
- Delivered dining experiences consistently over a 5-year period.
Education
Penncrest High School
Media, PASkills
- Kitchen staff coordination
- Bill computation
- High volume dining
- Group reservations management
- Table setting arrangements
- Front-of-house display creation
Certification
- Im CPR certified!
Timeline
Restaurant Hostess
Spasso Media
07.2024 - Current
Server
Scooped Ice Cream
03.2022 - Current
Penncrest High School
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