Sydney Woodward
Hartville,MO
Summary
Dedicated Patient Safety Assistant at CoxHealth Hospital with a proven track record in enhancing patient care through effective monitoring and documentation. Skilled in fall prevention strategies and compassionate patient support, I excel in team collaboration and critical thinking, contributing to a safer healthcare environment and improved patient satisfaction.
Overview
4
4
years of professional experience
Work History
Patient Safety Assistant
CoxHealth Hospital
06.2023 - 11.2024
- Monitored patient safety protocols to ensure compliance with hospital standards.
- Assisted in data collection for incident reporting and trend analysis.
- Coordinated communication between patients, families, and healthcare teams.
- Supported staff training on safety procedures and best practices.
- Maintained accurate documentation of safety incidents and corrective actions taken.
- Assisted in implementing safety protocols, contributing to the reduction of hospital-acquired infections.
- Actively listened to patient concerns, addressing issues promptly and efficiently to ensure satisfaction with care received.
- Utilized electronic health records software to track patient information, improving the accuracy of medical documentation within the facility.
- Conducted timely incident reports as needed, allowing for swift resolution of potential safety concerns or hazards within the facility.
- Reduced the risk of falls by assisting patients with mobility and providing personalized care.
- Ensured a safe environment for patients through maintaining cleanliness and hygiene standards in rooms and common areas.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Monitored patient progress and reported changes to healthcare professionals.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Inspected equipment for defects and completed basic repairs.
Evs Technician
CoxHealth Hospital
Springfield, MO
12.2022 - 06.2023
- Maintained cleanliness and sanitation of patient rooms, ensuring compliance with hospital standards.
- Operated cleaning equipment effectively, enhancing operational efficiency in facility maintenance.
- Assisted in waste management processes, promoting environmental safety and sustainability practices.
- Collaborated with healthcare staff to ensure timely completion of cleaning tasks during peak hours.
- Trained new team members on safety protocols and proper use of cleaning agents and tools.
- Maintained patient and hospital confidentiality.
- Implemented strategies to improve workflow efficiency, reducing turnaround time for room readiness.
- Enhanced facility cleanliness by implementing efficient waste disposal and recycling procedures.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Conducted hazardous waste management studies.
- Set up beds or other furniture in rooms.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Followed specific cleaning schedules based on patient needs.
- Monitored spaces for environmental safety hazards.
- Upheld strict confidentiality standards by ensuring proper disposal of sensitive documents and materials containing patient information.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Front Desk Receptionist
Marshfield Fitness and Tanning
Marshfield, MO
08.2022 - 12.2022
- Assisted with daily administrative tasks, including filing and managing correspondence.
- Trained new staff on front desk procedures and customer service standards.
- Collected room deposits, fees, and payments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Greeted visitors warmly, creating positive first impression of organization.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Interactive Video Teller
Great Southern Bank
Springfield, MO
06.2021 - 05.2022
- Processed customer transactions efficiently using advanced video banking technology.
- Assisted customers with account inquiries and service requests via video communication.
- Delivered exceptional customer service, ensuring satisfaction and fostering loyalty.
- Collaborated with team members to troubleshoot technical issues during video interactions.
- Managed high volumes of transactions, maintaining accuracy and attention to detail.
- Trained new hires on video teller procedures, ensuring consistency and adherence to company standards.
Front Desk Receptionist
Elliott Lodging
02.2021 - 05.2021
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained accurate reservation records using property management software.
- Coordinated communication between departments to enhance guest experiences.
- Monitored lobby area for cleanliness and organization, fostering a welcoming environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
- Collected Type payments, processed transactions and updated relevant records.
Education
High School Diploma -
Hartville High School
Hartville, MO12.2019
Skills
Multitasking capacity
Critical thinking
Decision-making
Documentation accuracy
Fall prevention strategies
Compassionate patient care
Team collaboration aptitude
Patient monitoring proficiency
Stress management techniques
De-escalation techniques
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Active listening
Organizational skills
Team building
Task prioritization
Self motivation
Professionalism
Time management abilities
Special needs support
Home health care
Timeline
Patient Safety Assistant
CoxHealth Hospital
06.2023 - 11.2024
Evs Technician
CoxHealth Hospital
12.2022 - 06.2023
Front Desk Receptionist
Marshfield Fitness and Tanning
08.2022 - 12.2022
Interactive Video Teller
Great Southern Bank
06.2021 - 05.2022
Front Desk Receptionist
Elliott Lodging
02.2021 - 05.2021
High School Diploma -
Hartville High School