Sydney Drew Julian
Threeway
Summary
- Developed comprehensive skill set in customer-focused environment and now seeks to transition into new field. Extensive experience in problem-solving and managing member relationships with focus on providing exceptional service. Strives to leverage these skills to contribute effectively in new and dynamic role.
- Experienced with handling member inquiries and delivering comprehensive support. Utilizes excellent communication and problem-solving skills to resolve issues efficiently. Knowledge of fostering positive member relationships and enhancing service satisfaction.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fitness Technician
Lift Wellness Center
Jackson, TN
06.2025 - Current
- Assisted clients in using equipment safely and effectively, promoting proper form during workouts.
- Executed opening and closing procedures to ensure operational readiness for each shift.
- Oversaw daily cleaning protocols by verifying task completion for each equipment type.
- Provided emergency first aid and CPR as needed.
Front Desk Assistant
Lift Wellness Center
Jackson, TN
05.2025 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes for clients.
- Assisted in scheduling appointments and coordinating services for clients and staff.
- Responded to client inquiries, providing information on services and promoting wellness programs.
- Implemented organizational systems for maintaining cleanliness and orderliness at the front desk and cafe area.
- Answered customer telephone calls promptly and appropriately handled needs
- Maintained a professional and welcoming front desk area, greeted visitors and customers upon arrival, offering assistance, setting a positive first impression for guests.
Pool Technician
Lift Wellness Center
Jackson, TN
04.2025 - Current
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Updated and maintained service logs with high attention to detail for each pool, ensuring accountability.
Childcare Lead Teacher
Lift Wellness Center
Jackson, TN
03.2025 - Current
- Fostered a nurturing environment that encouraged social, emotional, and cognitive development.
- Collaborated with parents to support individual child needs and enhance communication strategies.
- Supervised classroom activities, ensuring safety and adherence.
- Mentored junior staff in effective teaching methodologies and classroom management techniques.
- oversaw two supplementary programs aimed at improving children's physical skills, including hand-eye coordination, footwork, mobility, and core strength.
- Facilitated effective communication between parents and staff to optimize scheduling around conflicting obligations.
- Supported each child in developing self-esteem and self-confidence.
Restaurant Hostess
Lookout Mountain Golf Club
Lookout Mountain, GA
09.2023 - 05.2024
- Managed reservation system, optimizing table turnover and guest flow during peak hours.
- Collaborated with kitchen and waitstaff to address special requests and dietary restrictions.
- Welcomed and seated guests, ensuring prompt service and a positive dining experience.
- Developed knowledge of menu items to provide accurate recommendations to guests.
- Organized dining area for special events, ensuring seamless execution of club functions.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Collaborated closely with servers to enhance operational efficiency and teamwork.
Education
High School Diploma -
Jackson Christian School
Jackson, TN05-2023
Skills
- Continuing education commitment
- Sales and marketing experience
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliable and responsible
- Multitasking Abilities
- Organizational skills
- Self motivation
Certification
- First Aid/CPR Certified
- Shallow Water Certified
Timeline
Fitness Technician
Lift Wellness Center
06.2025 - Current
Front Desk Assistant
Lift Wellness Center
05.2025 - Current
Pool Technician
Lift Wellness Center
04.2025 - Current
Childcare Lead Teacher
Lift Wellness Center
03.2025 - Current
Restaurant Hostess
Lookout Mountain Golf Club
09.2023 - 05.2024
High School Diploma -
Jackson Christian School