Sydney J. Austin

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Produced high-quality communications for internal and external use.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Interacted with customers by phone, email, or in-person to provide information.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SAP to update system.
• Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Created and maintained schedules and provided internal support for manufacturing teams.
• Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.

Darren's Cocktail | 12/21-5/22

Nordstrom | 8/21-9/22

• Prepare and serve food and alcoholic beverages including wine, craft beer and custom cocktails to 400-500 patrons/night
• Studied and memorized 100+ popular and custom cocktail recipes, dozens of local beers and wines in order to give quality recommendations to guests
• Maintain a clean, organized and well-stock bar area by managing inventory, wiping down surfaces, loading/unloading dishes, and replenishing fresh ingredients
• Warmly 400-500 patrons/night with a smile ensuring they were promptly served and satisfied
• Handled and processed $5000+ in transactions per shift including credit, debit and cash payments
• Ensure a safe environment by coordinating with a team t regulate alcohol consumption and prevent conflicts

• Draft Corresponds with the general public and Social Services along with other formal documents via email or postal mail experience
• Plan and schedule appointments strong computer skills
• Takes accurate messages and conveys them promptly when appropriate recipient is not available
• Develop and implement organized filing systems that is organized and accessible by staff
• Perform all other office tasks such as entering client data into service data systems and Excel
• Develop and implement team building exercises work effectively
• Answer multi-line telephone in a professional manner and routes calls appropriately
• Maintain confidentiality and exhibit professionalism at all times
• Provide administrative support for the entire corporate office
• Self-starter