Sydney M. Buckles

• I waited on tables.
• Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
• Learned how to work with excellence in a high-paced and stressful environment.
• I processed payments and orders using the Toast POS system, and handwritten tickets.
• Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
• Cultivated positive interactions with customers.
• Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.

• Greeted customers and escorted them to their tables.
• Bussing and preparing tables for the next customers.
• Preparing and giving take-out orders.
• Provided menus and answered questions about menu items and specials.
• Assisted servers by clearing plates from tables.
• Created a friendly and welcoming atmosphere for customers.
• Consistently replenished condiments, silverware, napkins, tablecloths as necessary.
• Performed opening and closing duties, such as restocking supplies and cleaning work areas.
• Handled guest complaints professionally and ensured a friendly atmosphere.
• Scheduled and confirmed reservations while addressing customer service queries over the phone.
• Developed long-term relationships with customers to increase opportunities for repeat business.

Organization and administrative work.

Which included: writing out emails, filing paperwork, mailing checks, organizing and moving ministry equipment. Working with Excel spreadsheet program I organized receipts and tax write offs.

• Cleaned windows and mirrors using mops and squeegees.
• Followed routine cleaning of floors and window sills of excess water.
• Construction cleaned with window scrapper, removing hardened dirt and or paint.

• Miracles Outreach is a safe home for trafficked girls. I was a volunteer. I helped with painting their dorms, individual counseling, activities, and special events. While there, I was able to support the staff and emotionally support the girls. I was able to breakthrough their social walls and build relationships with them.