Sydni Allen
Woodbury,USA
Summary
Resourceful Receptionist Manager known for high productivity and efficient task completion. Specialize in client communication, appointment scheduling, and office management. Excel at leadership, problem-solving, and adaptability, ensuring smooth operations and excellent customer service.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Hairstylist
Spalon Montage
Woodbury, mn
01.2026 - Current
- Consulted with clients to determine desired hairstyles and preferences.
- Provided expert haircuts, color treatments, and styling services.
- Maintained cleanliness of workstations and tools in a fast-paced salon environment.
- Educated clients on hair care products and styling techniques for at-home maintenance.
- Managed inventory of hair products and supplies to support daily operations.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
Receptionist/Manager on Duty
Spalon Montage
Woodbury, MN
06.2022 - Current
- Managed front desk operations and ensured seamless guest check-in experiences.
- Supervised and trained reception staff on customer service protocols to elevate client interactions.
- Handled client inquiries and resolved issues promptly and professionally.
- Answering and forwarding phone calls
- Builds relationships with clients
- Helps clients with questions
- Engaged with clients and colleagues to foster positive relationships.
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Maintain Calendars for appointments
- Identified issues and developed effective solutions to improve processes.
- Ensured accuracy in all tasks by carefully reviewing work and information.
- Utilized various software programs to perform administrative tasks effectively.
- Maintained systematic organization of files and office space for efficiency.
- Implemented communication systems between reception and service areas to improve information flow.
- Collaborated with management to improve overall client satisfaction strategies.
- Managed multiple tasks simultaneously to streamline workflow.
Barista
Starbucks (Kowalski's)
Woodbury
06.2021 - 06.2022
- Preparing hot and cold drinks such as coffee, tea and speciality beverages
- Describing menu items and suggesting products to customers
- Described menu items and suggested products to enhance customer experience
- Cleaning and sanitising work areas, utensils, and equipment
- Demonstrated meticulous attention to detail in all tasks
- Exhibited strong communication skills with customers and team members
- Answered telephones and assisted customers
- Took responsibility for closing operations, ensuring smooth end-of-day processes
- Maintained composure and focus during high-pressure situations
- Maintained clean and organized workplace to support efficient service
- Ability to carry heavy boxes
Sales Associate
DSW
Woodbury
10.2019 - 03.2020
- Implemented up-selling strategies by recommending accessories and complementary purchases, contributing to increased average transaction value.
- Analyzed and processed product returns, guiding customers to suitable alternative merchandise that met their needs.
- Educated customers on promotions to enhance sales.
- Delivered a high level of assistance by locating products and checking store systems for merchandise at other sites.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Arranged merchandise racks to enhance store layout and accessibility. and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions, resulting in enhanced sales through informed purchasing decisions.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Responded to customer inquiries about product sizing and care instructions. regarding sizing and accessories and explained how to properly care for merchandise.
Sales Associate
Turn Style
Woodbury
12.2018 - 04.2019
- Implemented up-selling strategies, recommending accessories and complementary purchases to increase average transaction value.
- Maintained organized, presentable merchandise to attract customers and encourage repeat sales.
- Maintained organized, presentable merchandise to drive continuous sales.
- Educated customers on promotions, resulting in increased customer engagement and sales conversion.
- Prepared merchandise for the sales floor by pricing or tagging.
Education
Communications
Inver Grove Community College
Inver Grove HeightsCosmetology License - Cosmetology
Aveda Institute
09.2024 - 11.2025
High School diploma -
East Ridge High School
WoodburySkills
- Front desk operations
- Customer relationship management
- Point of sale management
- Facility management
- Computer proficiency
- Market awareness
- Attention to detail
- Organization
- Time allocation
- Leadership
- Multi-tasking
- Problem solving
- Problem-solving skills
- Client communication
- Cultural adaptability
- Relationship building
- Stocking and Replenishing
Timeline
Hairstylist
Spalon Montage
01.2026 - Current
Cosmetology License - Cosmetology
Aveda Institute
09.2024 - 11.2025
Receptionist/Manager on Duty
Spalon Montage
06.2022 - Current
Barista
Starbucks (Kowalski's)
06.2021 - 06.2022
Sales Associate
DSW
10.2019 - 03.2020
Sales Associate
Turn Style
12.2018 - 04.2019
Communications
Inver Grove Community College
High School diploma -
East Ridge High School