Sydni Fronduti
Bartender
Montgomery,AL
Summary
Service industry professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
13
13
years of professional experience
Work History
Bartender
Lower Lounge
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Registered Behavior Technician
Early Autism Services
03.2024 - 02.2025
- Actively applied aspects of Behavior Intervention Plan and Skill Acquisition Plan to increase clients' functionality and reduce challenging behaviors.
- Used differential reinforcement and pivotal response training to decreased challenging behaviors.
- Recorded antecedent-behavior-consequence data to establish baseline information on clients' skills and behaviors.
- Kept accurate records and provided written session notes daily using Central Reach addressing clients' progress during session, in accordance with BACB and insurance requirements.
- Maintained updated graphs, participated in parent trainings, and updated parents and staff of changing needs of client when applicable.
- Taught emotional regulation techniques as replacement behaviors for the challenging behaviors listed for extinction, thus empowering clients to manage overwhelming or unfamiliar situations more effectively.
- Used various reinforcement schedules, prompting, and modeling to support client in developing target skills.
Head Bartender
Rock Bottom Bar & Grill
01.2015 - 06.2016
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Santa Barbara
Manager
09.2013 - 06.2014
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Increased revenue with creative marketing initiatives and promotional events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Improved customer service rankings by resolving issues quickly and accurately.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Coordinated themed nights attracting different demographics expanding overall clientele.
Education
Bachelor of Arts - Psychology
University of Alabama At Birmingham
Birmingham, AL 05.2001 -
Skills
Bar management
Supervisory experience
Customer relations
Cost control
Health codes compliance
Inventory management
Customer relationship building
Mixology expertise
Team leadership
Responsible alcohol service
Staff training
Menu development
Shift scheduling
Timeline
Registered Behavior Technician
Early Autism Services
03.2024 - 02.2025
Bartender
Lower Lounge
06.2023 - Current
Head Bartender
Rock Bottom Bar & Grill
01.2015 - 06.2016
Santa Barbara
Manager
09.2013 - 06.2014
Bachelor of Arts - Psychology
University of Alabama At Birmingham
05.2001 -