Sydni Johnson
Brea,CA
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
6
6
years of professional experience
Work History
Team Member
Blue Bowl Superfoods
11.2018 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Nanny
In Home Child Care
08.2018 - 10.2021
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Vitamin Clerk, Juice Bar, Cashier
Mothers Market
06.2020 - 10.2020
- Increased customer satisfaction by providing personalized recommendations for vitamins and supplements.
- Assisted customers in locating products, resulting in a more efficient shopping experience.
- Worked closely with management to implement promotional strategies, driving sales growth in the vitamin department.
- Worked flexible schedule and extra shifts to meet business needs.
Courtesy Clerk
Sprouts Farmers Market
04.2018 - 12.2018
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
AA-T - Liberal Studies- Elementary Education
Coastline Community College
Fountain Valley, CA05.2024
High School Diploma -
Brea Olinda High School
06.2019
Skills
- Active listener
- Time-management
- Ability to work under pressure
- Self-motivated
- Leadership traits
- Training and Mentoring
- Decision-Making Capabilities
- Industry knowledge
- Relationship building
- Idea Development and Brainstorming
- Event Planning
- Planning and Organization
Timeline
Vitamin Clerk, Juice Bar, Cashier
Mothers Market
06.2020 - 10.2020
Team Member
Blue Bowl Superfoods
11.2018 - Current
Nanny
In Home Child Care
08.2018 - 10.2021
Courtesy Clerk
Sprouts Farmers Market
04.2018 - 12.2018
AA-T - Liberal Studies- Elementary Education
Coastline Community College
High School Diploma -
Brea Olinda High School
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