Sydni Macom
Piedmont,US
Summary
Experienced in scheduling appointments answering phones and signing customers up for extra-curricular activities. Committed to quality customer service and customer retention. Used to working in fast paced environments and prioritizing tasks. Keeps spaces organized and clean for better productivity and safety. Can lift up to 80 lbs and can sit all day. Has vast experience and knowledge in dog grooming techniques and dog behavior.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Animal Care Supervisor
Petco
Oklahoma City, Oklahoma
02.2026 - 07.2026
- Ensured proper feeding and hygiene of various animal species.
- Monitored animal behavior and health for early intervention.
- Assisted customers with pet selection and care advice.
- Conducted routine inspections of all animal enclosures for cleanliness, safety, health and comfort.
- Maintained detailed records regarding medical treatments, diets, behaviors and other aspects of animal care.
Dog Bather
Diamond Dog Grooming
Oklahoma City, OK
03.2024 - 07.2025
- Sanitized tubs, tables, and grooming tools
- Checked skin and coat conditions before bathing
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Dried coats and brushed fur after bathing
Kennel Technician
405 Vetrinary Animal Hospital
07.2023 - 05.2024
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Education
High School Diploma -
Piedmont High School
Piedmont, OKSkills
- Group management
- Sanitation procedures
- Task organization
- Customer service and communication skills
- Client relationship building
- Multitasking
- Safety measures
- Customer onboarding
Certification
- Certified Dental Assistant
Timeline
Animal Care Supervisor
Petco
02.2026 - 07.2026
Dog Bather
Diamond Dog Grooming
03.2024 - 07.2025
Kennel Technician
405 Vetrinary Animal Hospital
07.2023 - 05.2024
High School Diploma -
Piedmont High School