Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydni McFadden

Clio,Michigan

Summary

Dedicated server with over seven years of experience delivering exceptional customer service in fast-paced dining environments. Proven ability to manage multiple tasks efficiently while maintaining a positive and engaging atmosphere for guests. Expertise in menu knowledge, order accuracy, and fostering strong customer relationships, contributing to repeat business and enhanced dining experiences. Committed to upholding high standards of service and ensuring guest satisfaction at every opportunity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Applebee's Bar and Grill
08.2023 - Current
  • Became a Neighborhood Expert in June of 2024
  • Supported colleagues during peak hours, fostering a collaborative work environment.
  • Worked with POS system to place orders and manage bills.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeated business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Babysitter

Kayla Albro
01.2023 - Current
  • Reassured children when upset by providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Babysitter

Amy Bentley
06.2022 - Current
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Maintained open communication with parents about daily activities, behaviors, and concerns.

Server

Flushing A
08.2021 - 12.2024
  • Was able to manage up to eight tables at once while still providing prompt service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Served food and beverages promptly with focused attention to customer needs.

Ice Cream Scooper

Roaring 20’s Ice Cream Parlour
04.2018 - 08.2021
  • Employee of the Month for multiple consecutive months.
  • Greetings, taking orders, and carrying out payments for guests.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.

Catering Server

Bella Birches
09.2020 - 06.2021
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Utilized proper food handling techniques to establish safety and quality of food served.

Education

Associate of Arts -

Mott Community College
Flint, MI
04-2024

High School Diploma -

Hill-McCloy High School
Montrose, MI
06-2022

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Exceptional customer service
  • Cash handling
  • Multilingual
  • Adaptable
  • Strong work ethic
  • Safe food handling
  • Team collaboration

Certification

ServSafe Certification acquired in December of 2023.

Timeline

Server

Applebee's Bar and Grill
08.2023 - Current

Babysitter

Kayla Albro
01.2023 - Current

Babysitter

Amy Bentley
06.2022 - Current

Server

Flushing A
08.2021 - 12.2024

Catering Server

Bella Birches
09.2020 - 06.2021

Ice Cream Scooper

Roaring 20’s Ice Cream Parlour
04.2018 - 08.2021

Associate of Arts -

Mott Community College

High School Diploma -

Hill-McCloy High School

Similar Profiles

CREATE PROFILE