Sydni Russell
Johnson city,TN
Summary
Detail-oriented professional with a proven track record in retail and food service. Skilled in time management and problem-solving, with a focus on streamlining operations and maintaining high standards of food safety.
Overview
4
4
years of professional experience
Work History
Barista
Seven Brew
Johnson City, TN
07.2025 - Current
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Operated espresso machines and grinders, maintaining equipment for optimal performance.
- Delivered exceptional customer service, fostering positive relationships with patrons.
- Managed cash register transactions accurately, handling payments and processing orders efficiently.
- Maintained cleanliness of work area, adhering to health and safety standards.
- Collaborated with team members to streamline operations during peak hours for improved service speed.
- Engaged with customers to recommend menu items based on preferences, enhancing their experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
Online Grocery Pickup Associate
Walmart
Kingsport, TN
06.2023 - 08.2025
- Processed online grocery orders efficiently to ensure timely pickups for customers.
- Collaborated with team members to maintain inventory accuracy and product availability.
- Assisted in training new associates on operational procedures and systems.
- Utilized Walmart's order management system to track and fulfill customer requests effectively.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Streamlined workflows by optimizing the picking process, reducing wait times for customers.
- Enhanced customer satisfaction by ensuring quality control of selected items prior to pickup.
Bakery Worker /Retail Cashier
Ingles
Johnson City, TN
06.2022 - 07.2023
- Operated baking equipment to prepare a variety of baked goods.
- Monitored ingredient inventory levels and restocked supplies as needed.
- Maintained cleanliness and organization of bakery workspace to ensure safety compliance.
- Assisted in training new staff on baking techniques and operational procedures.
- Ensured product quality by adhering to safety and sanitation standards.
- Assisted in inventory management, maintaining stock levels of ingredients and supplies.
Lead Sales Associate
Journeys Shoes
Johnson City, TN
06.2022 - 08.2022
- Led team to achieve sales goals through effective training and mentoring of new associates.
- Enhanced customer experience by providing personalized product recommendations and prompt assistance.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales conversion rates.
- Resolved customer issues efficiently, maintaining high levels of satisfaction and fostering repeat business.
- Handled cash register operations and customer transactions to process payments.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Education
Associate of Arts - Criminal Justice And Theather
Northeast State Community College
Blountville, TN05-2026
High School Diploma -
Daniel Boone High School
Johnson City, TN05-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Teamwork and collaboration
- Problem-solving
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Food safety
- Packaging products
- Cleaning duties
- Allergen awareness
Timeline
Barista
Seven Brew
07.2025 - Current
Online Grocery Pickup Associate
Walmart
06.2023 - 08.2025
Bakery Worker /Retail Cashier
Ingles
06.2022 - 07.2023
Lead Sales Associate
Journeys Shoes
06.2022 - 08.2022
Associate of Arts - Criminal Justice And Theather
Northeast State Community College
High School Diploma -
Daniel Boone High School