Sydni Smith
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Sales Associate
Banter
10.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Shift Manager
RaceTrac
11.2021 - 10.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Associate
Chick Fill A
06.2018 - 08.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Trained staff on operating procedures and company services.
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
Liberty County High School
Bristol, FL05.2018
Skills
- Loss Prevention
- Customer Service
- Money Handling
- Cash Register Operation
- Teamwork and Collaboration
- Flexible Schedule
Certification
- Certified ,Microsoft office word, 2014
- Certified ,Microsoft office powerpoint - 2015
- Certified, Servsafe, - 2018
Timeline
Key Sales Associate
Banter
10.2023 - Current
Shift Manager
RaceTrac
11.2021 - 10.2023
Associate
Chick Fill A
06.2018 - 08.2020
High School Diploma -
Liberty County High School
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