Sydnie Ferguson
Arvada,CO
Summary
Dynamic and engaging professional with a proven track record at Buffalo Rose Saloon, excelling in guest engagement and efficient service delivery. Demonstrates a strong work ethic and outstanding teamwork abilities, significantly enhancing customer satisfaction and operational efficiency. Skilled in both high-volume hospitality environments and personalized child care, showcasing versatility and a genuine love for people.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Buffalo Rose Saloon
Golden, CO
09.2022 - Current
- Prepared checks, itemizing total meal costs and taxes.
- Responded to ad hoc cleaning duties at end of shift.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Delivered food orders promptly and courteously.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Accurately recorded orders on cash register and point-of-sale system.
- Stocked service areas with supplies during slow periods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and confirmed complete orders.
- Implemented feedback from customers to improve service quality and menu offerings.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Private Nanny
Nanny Services
Arvada, CO
01.2020 - 08.2025
- Regulated children's schedules to balance rest, learning and play.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Administered medication according to parental instructions.
- Met and communicated regularly with parents to discuss children's activities and development.
- Transported the children safely to appointments, social engagements or recreational activities.
- Ensured physical and social well-being of each child.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Took children to and from school and extra-curricular activities.
- Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
Education
High School Diploma -
Golden High School
Golden, CO05-2020
Skills
- Hardworking
- On time to the job site
- Very outgoing personality
- Loves children
- Good at teamwork and helping each other out
- Strong work ethic
- Guest engagement
- Fast, but efficient
- Loves being around people
Affiliations
- I grew up in a household where my family love to do outdoors activities. Starting in 2020 I decided I love the gym so obviously got addicted.
Certification
- I am CPR certified
Timeline
Server
Buffalo Rose Saloon
09.2022 - Current
Private Nanny
Nanny Services
01.2020 - 08.2025
High School Diploma -
Golden High School
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