SYDNI P. MILLER
Kalamazoo,MI
Summary
Organized and dependable candidate who will be successful at managing priorities with a positive attitude. Willingness to take on responsibilities to meet the needs and goals of the team. Grow and improve on skills already obtained while also learning new skills in the work environment.
Overview
13
13
years of professional experience
Work History
Youth Development Coach
Communities In Schools Of Kalamazoo
09.2022 - 06.2023
- Engaged and interacted with students, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through academic and enrichment lessons and homework assistance.
- Supervised youth and maintained security for each child under care.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
Customer Service Representative
Robert Half
02.2021 - 12.2021
- Fully remote.
- Answered 30+ customer calls with minimal wait times and made outbound calls each day.
- Maintained up-to-date knowledge of services by attending training courses.
- Communicated with claimants via chat.
- Assisted colleagues with questions.
- Handled customer inquiries and suggestions courteously and professionally.
CMM Operator
Electro Plate Circuitry
03.2019 - 08.2020
- Measured circuit boards to ensure the dimensions were correct on CMM machine
- Created programs to measure circuit boards.
- Adjusted machine settings to achieve desired results and meet customer specifications.
- Trained and coached new team members on proper machine set-up procedures.
- Organized circuit boards in their respective groups for customer orders.
- Rejected circuit boards that did not meet specific requirements.
Jewelry Sales Associate
Macy’s
10.2018 - 07.2020
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Server
Chuy’s Tex Mex
06.2018 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Explained menu items and suggested appropriate options for guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Checked guests' identification before serving alcoholic beverages.
Teacher’s Assistant
Edison Elementary School
09.2016 - 06.2018
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Encouraged children to interact with each other and participate in group activities.
- Supervised children during in-classroom activities and on playground.
- Took part in professional development workshops to boost skills.
Server, Trainer
Aubree’s Pizzeria and Grill
08.2015 - 11.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice and trays.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Teacher’s Assistant
KRESA
01.2015 - 01.2016
- Greeted guests in with friendliness and professionalism.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Encouraged children to interact with each other and participate in group activities.
- Took part in professional development workshops to boost skills.
Camp Counselor
Boys and Girls Club of Greater Kalamazoo
01.2015 - 08.2015
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Responded to emergency situations by following first-aid guidelines.
Server
Four Points by Sheraton
04.2013 - 08.2014
- Worked with POS system to place orders and manage bills.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Greeted and promptly served beverages to guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Lunch Aide
Woods Lake Elementary School
09.2010 - 06.2013
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Tracked meal purchases and accepted payments at cash register.
Education
Associates degree - Social Work
Kalamazoo Valley Community College
Kalamazoo, MINo Degree - Social Work
Grand Valley State University
Allendale, MIHigh School Diploma -
Comstock High School
Kalamazoo, MISkills
- Program Activities
- Emotional Support
- Performance Improvement
- Problem Resolution
- Early Childhood Education Knowledge
- Group and Individual Instruction
- Child and Adolescent Mentoring
- Activity Supervision
- Field Trip Supervision
- CPR and First Aid Certified
Writing
One of my hobbies is writing poetry, designing flyers for special events, and learning to create digital books.
Timeline
Youth Development Coach
Communities In Schools Of Kalamazoo
09.2022 - 06.2023
Customer Service Representative
Robert Half
02.2021 - 12.2021
CMM Operator
Electro Plate Circuitry
03.2019 - 08.2020
Jewelry Sales Associate
Macy’s
10.2018 - 07.2020
Server
Chuy’s Tex Mex
06.2018 - 10.2019
Teacher’s Assistant
Edison Elementary School
09.2016 - 06.2018
Server, Trainer
Aubree’s Pizzeria and Grill
08.2015 - 11.2017
Teacher’s Assistant
KRESA
01.2015 - 01.2016
Camp Counselor
Boys and Girls Club of Greater Kalamazoo
01.2015 - 08.2015
Server
Four Points by Sheraton
04.2013 - 08.2014
Lunch Aide
Woods Lake Elementary School
09.2010 - 06.2013
Associates degree - Social Work
Kalamazoo Valley Community College
No Degree - Social Work
Grand Valley State University
High School Diploma -
Comstock High School
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