Sydny Fry
Dallastown ,PA
Summary
Detail-oriented professional with extensive experience in quality control at Assurant Solutions. Proven ability in conducting thorough inspections and preparing comprehensive reports. Skilled in training and mentoring team members while maintaining high standards of product testing and documentation. Recognized for enhancing inspection protocols and ensuring compliance with industry regulations.
Overview
10
10
years of professional experience
Work History
Rapid Test Inspector
Assurant Solutions
York, PA
07.2015 - 12.2021
- Conducted thorough inspections to ensure compliance with industry standards and regulations.
- Utilized inspection tools and software to document results accurately and efficiently.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Updated quality control records and reports.
- Operated and maintained testing equipment.
- Monitored product quality at all stages of production process.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed safety protocols while handling hazardous materials.
- Assisted in developing inspection and testing protocols.
- Repaired faults, reassembled products, and completed additional tests.
Dishwasher
Dennys Restaurant
York, PA
05.2012 - 01.2014
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishware, utensils, and glassware for efficient workflow.
- Maintained cleanliness of kitchen areas by adhering to safety and hygiene protocols.
- Collaborated with kitchen staff to ensure timely availability of clean dishes for service.
Hostess
Dennys Restaurant
York, PA
05.2012 - 01.2014
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency and guest flow.
- Collaborated with kitchen staff to communicate wait times and special requests.
- Handled guest inquiries and concerns, enhancing overall dining experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Trained new hosts on procedures, promoting teamwork and service standards.
- Implemented improvements to seating procedures, reducing wait times effectively.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
High School Diploma -
Patterson High School
Patterson, CA06.2012
Skills
- Quality control
- Visual inspections
- Inspection reporting
- Training and mentoring
- Product testing
- Attention to detail
- Product inspection
- Inspection and testing reports
- Documentation and recordkeeping
Languages
Spanish
Full Professional
Timeline
Rapid Test Inspector
Assurant Solutions
07.2015 - 12.2021
Dishwasher
Dennys Restaurant
05.2012 - 01.2014
Hostess
Dennys Restaurant
05.2012 - 01.2014
High School Diploma -
Patterson High School