Syed Ali
Morrisville,PA
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
Work History
Team Lead, Customer Service
The Giant Company
Morrisville, PA
04.2022 - Current
- Maintained accurate records of employee attendance and task completion times.
- Identified opportunities for process improvements, implementing changes when required.
- Monitored team performance against targets, taking corrective action where necessary.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
Amazon FBA Seller
Amazon
Robinsonville, NJ
09.2018 - Current
- Responded promptly to customer inquiries through email or phone calls.
- Analyzed sales data to determine areas of improvement for future campaigns.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Collaborated with other departments such as Accounting and Customer Service when needed.
- Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
- Implemented promotional activities such as coupons and discounts to increase sales volume.
Intern, Data Entry Operator
TC Millwork Inc.
Bensalem, PA
06.2019 - 04.2022
- Analyzed financial statements to identify areas of improvement in business operations.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Gathered data for market research projects and analyzed findings to make recommendations.
- Compiled weekly reports on customer feedback and satisfaction ratings.
Education
Bachelor of Science - Information Technology And Networking
DeVry University
New Jersey01-2026
Certification - Google Data Analytics
Coursera
Online04-2024
High School Diploma -
Bucks County Community College
Newtown, PA05-2020
Certifications - Computer Science and Programming
Coursera
OnlineCertifications - Artifical Intelligence & Neural Network
Coursera
OnlineSkills
- Regulatory Compliance
- Performance monitoring
- Trend tracking
- Production Monitoring
- Talent Acquisition
- Algorithm development
- Virtualization
- Technical Analysis
- Code Review
- Programming development support
- Business Intelligence
- Team Cooperation
- Fieldwork experience
- Software troubleshooting
- Data assessment
Accomplishments
- Team Member of the year by The Giant Company
Affiliations
- Gaming
- Photography
- Trouble Shooting
Timeline
Team Lead, Customer Service
The Giant Company
04.2022 - Current
Intern, Data Entry Operator
TC Millwork Inc.
06.2019 - 04.2022
Amazon FBA Seller
Amazon
09.2018 - Current
Bachelor of Science - Information Technology And Networking
DeVry University
Certification - Google Data Analytics
Coursera
High School Diploma -
Bucks County Community College
Certifications - Computer Science and Programming
Coursera
Certifications - Artifical Intelligence & Neural Network
Coursera
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