Syed Gilani
Bethpage
Summary
Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.
Overview
6
6
years of professional experience
Work History
BUSINESS DEVELOPMENT MANAGER
Buildstead Construction Corp
Queens
02.2023 - Current
- Conducted market research to identify new business opportunities and trends.
- Collaborated with project managers to align business goals with operational strategies.
- Conducted product demonstrations and provided detailed information to enhance customer knowledge.
- Answered inquiries from prospective customers regarding features of products and services offered.
Outreach Specialist
Trinity Solar
Plainview
08.2021 - 02.2023
- Traveled throughout service area to educate community, met with people interested in receiving services and represented agency before wide range of professional constituencies.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Developed and distributed written materials to inform potential clients of available services and to generate financial and volunteer support.
- Engaged in social media campaigns to raise awareness of sustainability initiatives.
Customer Service Representative
Verizon
Queens Village
12.2019 - 07.2021
- Assisted customers with account inquiries and service issues.
- Educated customers on product features and service plans.
- Handled escalated customer complaints with professionalism and care.
- Conducted follow-up calls to ensure customer satisfaction and retention.
Education
High School Diploma -
Business Technology Early College High School
Queens06-2019
Skills
- Customer relationship management
- Market research
- Networking and outreach
- Business strategy alignment
- Problem solving
- Team collaboration
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Limited
Hindi
Limited
Timeline
BUSINESS DEVELOPMENT MANAGER
Buildstead Construction Corp
02.2023 - Current
Outreach Specialist
Trinity Solar
08.2021 - 02.2023
Customer Service Representative
Verizon
12.2019 - 07.2021
High School Diploma -
Business Technology Early College High School