SYED IFTAKHAR UDDIN AHMED
Norcross
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Eastside Bariatric and General Surgery
10.2023 - Current
- Consult patients regarding bariatric procedures (e.g., gastric bypass, sleeve gastrectomy) and general surgeries such as hernia repair, cholecystectomy (gallbladder removal), hemorrhoid treatment, and appendectomy.
- Collaborate with research coordinator to screen patients for clinical trial eligibility in studies including lupus, sleep apnea, Nonalcoholic Steatohepatitis (NASH), and weight management trials (STEP Young and STEP Teens).
- Educate patients on pre-operative and post-operative instructions, risks, and recovery expectations.
- Coordinate with surgeons and staff to schedule consultations, diagnostic testing, and surgeries.
- Ensure thorough documentation in EHR (Epic, Eclinical) and assist with obtaining insurance authorizations for surgeries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Training and onboarding new MAs, and Medical Student.
Medical Assistant
Viral Solutions APS
12.2022 - 05.2022
- Conducted Rapid Surveillance Testing Operations for students, faculty, and staff associated with Atlanta Public School System.
- Responsible for patient registration, administration of an anterior nasal swab, processing test specimens utilizing Rapid Testing Platform, Data Migration and Test Result Management.
Lab Accessioner
Viral Solutions SOL Labs
02.2022 - 03.2022
- Received, verified, and prepared saliva and nasal swabs samples for lab testing. Adhered and maintain quality control procedures and checked for contamination in samples.
- Prepared well plate organization and mapping for further lab analysis.
Medical Assistant
COVID Care of GA
01.2022 - 02.2022
- Conducted PCR Testing for general publics.
- Responsible for patient registration, administration of an anterior nasal swab, processing test specimens.
Customer Service Associate
Amazon Inc
11.2021 - 11.2023
- Customer Service
- Responsible for picking, packing, and organizing customer orders.
Customer Service
Home Depot
09.2020 - 11.2021
- Front-end associates and customer service.
- Operating cash registers and greeting customer.
- Transitioning customer orders and completing transactions, and cleaning workstations and return unwanted items back to the aisle.
- Completed more than 10 thousand customers transactions throughout.
Service Consultant and Dispatcher
Atlanta ABC Limousine LLC
01.2015 - Current
- Customer service and representation of the company to the customer.
- Coordinate Customers and Drivers schedules, booking and itinerary.
- Conducts service requirement for vehicles and inspect the Drivers requirement for the job.
- Work and discuss with manager and owner to further development of the company.
Education
Bachelor of Science - Biological Sciences (Post Baccalaureate)
Georgia Gwinnett College
Lawrenceville, GA05-2025
B.S in Biology - Biology
Georgia State University
Atlanta, Georgia05.2022
High School Graduate -
Meadowcreek High School
Norcross, Georgia06.2017
Skills
- Analytical and critical thinking
- Medical office administration
- Patient-focused care
- Sterilization and infection control
- Delegating and monitoring daily tasks
- Patient education and support
- Communicating with physicians and healthcare teams
- Surgical coordination and referrals
- Wound care and dressing changes
Awards
Hope Scholarship Award Receiver, President List Summer 2018, Dean’s List Spring 2018, Summer 2019, and Summer 2020, CIW Site Development Associate Certified and 2nd place Google School Web Design., Panther Cricket Club Championship Award for Year 2015, 2016, 2018, and 2019, Sunrisers Soccer Club Championship Award for Year 2016, Sunrisers Soccer Club Championship Award for Year 2016, Employ of the Month at Home Depot., Volunteer Service for various locations and college clubs.
Community Service (Once a year)
Feed the Hunger Project, Donating food, to the unhouse people in Atlanta area., Gather aids from people., Helping them to relocate and motivate them to overcome from the situation.
Languages
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Medical Assistant
Eastside Bariatric and General Surgery
10.2023 - Current
Medical Assistant
Viral Solutions APS
12.2022 - 05.2022
Lab Accessioner
Viral Solutions SOL Labs
02.2022 - 03.2022
Medical Assistant
COVID Care of GA
01.2022 - 02.2022
Customer Service Associate
Amazon Inc
11.2021 - 11.2023
Customer Service
Home Depot
09.2020 - 11.2021
Service Consultant and Dispatcher
Atlanta ABC Limousine LLC
01.2015 - Current
Bachelor of Science - Biological Sciences (Post Baccalaureate)
Georgia Gwinnett College
B.S in Biology - Biology
Georgia State University
High School Graduate -
Meadowcreek High School
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