Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Syed Manzoor

Wylie,TX

Summary

Talented student with a proven real-world track record in the field of IT and healthcare analytics, looking to gain meaningful business and/or data analytics experience particularly in terms of data visualization. Sharply analytical, with excellent communicational as well as people skills.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Analyst/Trainer

Aveanna Healthcare
Atlanta, GA
11.2022 - 06.2023
  • Streamlined communication between end user and product owners.
  • Created reports for product owners and IT executives using Microsoft Office Suite, Excel, and SQL.
  • Created training seminars and curriculum to bridge knowledge gaps in a MAJOR software and processes conversion.
  • Became a SME im under ONE month of using and regression testing new software.

Support Desk Specialist

Aveanna Healthcare
Atlanta, GA
01.2022 - 11.2022
  • Managed personal JIRA ticketing Queue, resolving requests regarding Data Integrity related to the healthcare documentation process.
  • Resolved requests related to basic IT functions, including password resets and user access management.
  • Created basic to intermediate excel reports and visual tutorials for users, product owners, and executives.
  • Communicated to Users via Outlook, JIRA, Teams, and Ring Central to understand, diagnose, and provide guidance for many different issues.

Data Entry Specialist

Aveanna Healthcare
Atlanta, GA
08.2021 - 01.2022
  • Input complex healthcare related data and patient care profiles in new database application.
  • Compiled, verified, and sorted information to ensure data integrity when inputting data.
  • Maintained credentialing records of current employees.
  • Memorized complex keying instructions in accordance with the healthcare field and governmental requirements in over 30 different states.

Education

Bachelor of Science - Technical Management

DeVry University, Naperville, IL
09.2022 - Current
  • [September 2022 - December 2022] - Dean's List
  • 3.2 Overall Cumulative GPA

Skills

  • Microsoft Office Suite - Intermediate to Advanced
  • Excel - Advanced
  • SQL - Beginner to Intermediate
  • VLOOKUP, Pivot Tables in Excel
  • C/C, JavaScript, HTML, CSS
  • JIRA workflow management
  • Typing Speed - 65 WPM with Accuracy
  • Regression testing new software products
  • Clear and concise communicator

Accomplishments

  • Major contributor in a company-wide software conversion for the largest home health company in America.

Timeline

Analyst/Trainer - Aveanna Healthcare
11.2022 - 06.2023
DeVry University - Bachelor of Science, Technical Management
09.2022 - Current
Support Desk Specialist - Aveanna Healthcare
01.2022 - 11.2022
Data Entry Specialist - Aveanna Healthcare
08.2021 - 01.2022

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Syed Manzoor