Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SYED NAUMANI

Suffern,NY

Summary

Significant experience in Networking, Support, Team Lead & Incident Management. Expertise encompasses assembly, installation, and maintenance of PC's as well as implementation and administration of networking technology, including requirements planning, installation, configuration, and networking. Well versed with entire development life cycle and have facilitated agile practices. An effective team member possessing highly developed analytical and technical skills, a strong client focus, and the commitment and capacity to meet identified goals. Managed/Co-ordinate high risk integration projects with success, while improving delivery timelines by fast tracking and parallel executions of dependent projects.

Overview

27
27
years of professional experience

Work History

SERVER & SOFTWARE MANAGEMENT LEAD

TCS: US Bank (Client)
06.2022 - 06.2024
  • Managed a team of 5 people for Maintaining and Upgrading patch installation.
  • Managed GUI based applications in compliance of the company rules & regulations.
  • As Lead, I have written many KB articles (Knowledgebase) documentations for software installation and procedures for troubleshooting servers including Laptop computers and uploaded into internal SharePoint site.
  • Using JIRA for our projects and stories to follow and complete the project given to me.

NETWORK, DESKTOP & CLOUD SUPPORT LEAD

TCS: Jaguar land rover Client site
11.2014 - 04.2022
  • Cloud Monitoring & Support Lead
  • Managed & conducted regular cost assessments and provide recommendations.
  • Managed daily monitoring of cloud resources to identify their utilization and cost
  • Re-sized all provisioned AWS resources based on their utilization after in depth analysis & research
  • Coordinated with client on daily basis to understand the need of each cloud resource.
  • Implemented strategies for cloud cost optimization, ensuring the efficient use of resources without compromising performance
  • Managed migration of on-premises resources to AWS cloud.

NETWORK SUPPORT

Citigroup
09.2000 - 08.2014
  • Setup counters on the web sites for the NT and UNIX based customers.
  • Assisted users with any IE issues and trying to resolve them in a timely manner.
  • Setup TCP/IP using DHCP Server for the users.
  • Installed software’s includes MS office , Visio, Service pack 3&4, on the workstations
  • Administered Users, files, disks, printer’s system resources
  • Perform CPU, RAM, Software and Hardware upgrades.

Network coordinator

TAKASAGO INTERNATIONAL CORP, NJ
09.1997 - 09.2000
  • Patch all the 252 new users’ workstations to the network
  • Setup print server and printers on the network.
  • Installed ARC Serve and Veritas for the daily backup and recovery of the data
  • Installed, configure and troubleshoot 3Com Ethernet cards, Modem, and Zip drive to all the workstations & Servers
  • Created accounts on the server and gave them access to the files and folders
  • Diagnosed TCP/IP related problems including Workstations and servers with TCP/IP using static and dynamic IP.

Education

SERVER & SOFTWARE MANAGEMENT LEAD -

TCS
06.2024

03.2024

NETWORK, DESKTOP & CLOUD SUPPORT LEAD -

TCS
04.2022

NETWORK SUPPORT -

Citigroup
08.2014

Network coordinator -

TAKASAGO INTERNATIONAL CORP, NJ
09.2000

Bachelor of Science in Computer Information System -

RAMAPO COLLEGE OF NEW JERSEY
05.1997

Skills

  • Networking
  • Team Lead
  • Incident Management
  • Implementation
  • Administration
  • Requirements Planning
  • Configuration
  • Cloud Environments (AWS)
  • Agile Practices
  • Analytical Skills
  • Technical Skills
  • Client Focus
  • Project Management
  • Mobile Devices
  • Chrome Book
  • Internet Explorer
  • Exchange Server
  • Partition Magic
  • MS Office 365
  • Remedy
  • Virtual Tech
  • ServiceNow
  • Chrome
  • VNC
  • RDP
  • SCCM

References

Furnished upon request

Timeline

SERVER & SOFTWARE MANAGEMENT LEAD

TCS: US Bank (Client)
06.2022 - 06.2024

NETWORK, DESKTOP & CLOUD SUPPORT LEAD

TCS: Jaguar land rover Client site
11.2014 - 04.2022

NETWORK SUPPORT

Citigroup
09.2000 - 08.2014

Network coordinator

TAKASAGO INTERNATIONAL CORP, NJ
09.1997 - 09.2000

SERVER & SOFTWARE MANAGEMENT LEAD -

TCS

NETWORK, DESKTOP & CLOUD SUPPORT LEAD -

TCS

NETWORK SUPPORT -

Citigroup

Network coordinator -

TAKASAGO INTERNATIONAL CORP, NJ

Bachelor of Science in Computer Information System -

RAMAPO COLLEGE OF NEW JERSEY

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SYED NAUMANI