Hi, I’m
SYED RAHMAN
QA Manager - Manual/Automation
Austin,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
QA MANAGER - MANUAL/AUTOMATION PROFILE A highly accomplished and certified QA Management Professional with 25 years of experience in performing Full test lifecycle oversight, devising strategies and analyzing and improving STLC process. Vast experience in creation of QA test methodologies, process flow of software development (SDLC), Quality Assurance and TCoE (Test Center of Excellence) process.
Overview
25
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
01.1989
EnverusAustin, TX
QA Manager
01.2019 - Current
Job overview
- Supported the development, execution, and maintenance of test automation strategy, and extend automation coverage for existing and new features
- Took full accountability for technical projects from specification and planning through execution & coding with 9 automation engineers and 20+ manual testers
- Proven technical leadership in component, API and Services, UI, and end- to-end test automation
- Designed, developed and deployed the automation system 9 automation engineers and 20+ manual testers for a large scale highly distributed, event-driven microservices architecture
- Lead the implementation and improvement of best practices and tooling to meet the quality needs of the product
- Significantly reduced Time To Market and defect counts
- Manage and coach a team of high-performing engineers
- Constantly learn and improve our process, tools, and services
General MotorsAustin, TX
Sr. QA Engineering Lead
01.2018 - 01.2019
Job overview
- Coordinated and executed all phases of software testing, including planning, designing, executing, and reporting
- Led a team of QA analysts in manual and automation testing, providing mentorship and training as needed
- Collaborated with cross-functional teams to ensure product requirements were met and defects were addressed in a timely manner
- Identified and implemented process improvements to increase efficiency and effectiveness of testing processes
- Reported testing status and defects to management and stakeholders.
SoftMAN USAJamaica, NY
Test Project Manager
01.2015 - 01.2018
Job overview
- Developed and implemented efficient test plans and coordinated testing schedules for multiple team members across multiple projects, ensuring on-time delivery of high-quality software products
- Provided ongoing ownership of QA strategy and mentorship for driving best practices in manual and automation software testing, resulting in significant improvements in overall product quality and customer satisfaction
- Operated alongside on-site as well as distributed delivery teams through a variety of collaboration and communication mechanisms, including remote meeting services, online documentation platforms, and agile lifecycle management tools for defining and tracking delivery of business requirements
- Provided direction and guidance for test targets, test cases, and test coverage using testing, technical, and product expertise
- Tracked schedules, milestones, deliverables, and action items, and coordinated management and technical meetings
- Validated the existing QA process framework and adjusted as necessary to meet the objectives of quality management
- Reported project and product test status updates to Directors, BA, PM, and Development teams
- Provided management with timely, comprehensive, and accurate reports on the status of projects going through QA
- Analyzed and monitored defect metrics within the release and among releases per product line, identified trends, and recommended test effectiveness measures and quality conclusions.
JP Morgan ChaseWilmington, DE
QA Project Manager
01.2010 - 01.2015
Job overview
- Provides counsel and advice to top management on significant Q&A matters, often requiring coordination between organizations
- Consults with client and IT management and staff throughout the project life cycle to assist and support the design, development, and implementation of effective systems
- Drafts, revises, and approves test plans and scripts to ensure alignment with standards and IT strategy
- Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow
- Collaborates with users to plan user acceptance testing, alpha and beta testing
- Ensures that system tests are successfully completed and documented, and all problems are resolved
- Analyzes and designs new or modified Quality Assurance (QA) procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered application software
- Participates in the review of new QA software and consults with IT staff and client areas in resolving questions during the testing process
- Works with client and IT management and staff to establish and maintain a consistent test methodology
- Focuses on providing thought leadership and technical expertise across multiple disciplines.
Alice; Wilmington DE
QA Manager
01.2008 - 01.2010
Job overview
- Led a team of QA professionals in developing and implementing effective QA procedures and standards for delivering high-quality software applications
- Collaborated with cross-functional teams to ensure alignment with standards and IT strategy
- Drafted, revised, and approved test plans and scripts for multiple projects
- Coordinated testing schedules for multiple team members across multiple projects
- Mentored team members in manual and automation software testing best practices
- Analyzed and monitored defect metrics within the release and among releases per product line, identified trends, and recommended test effectiveness measures and quality conclusions
- Provided management with timely, comprehensive, and accurate reports on the status of projects going through QA.
Barclaycard USWilmington, DE
QA Lead
01.2005 - 01.2008
JP Morgan ChaseWilmington, DE
QA Lead
01.2001 - 01.2005
TFE GroupAugusta, GA
RPG Programmer
01.1998 - 01.2000
Education
Khulna University OfEngineering
Bachelor of Science from Electrical, Electronics Engineering Technologies
05.1985 - 09.1989
Skills
CSTETeam ManagementStandards & ProcessImplementationShift Left strategyTime to MarketPlanning, TrainingUI/API AutomationMobile AutomationPerfomance TestingE2E Test FrameworkSKILLSSQL Developer, DataStage, MSProject, SQL Navigator, SQL Server, AgileKanban, EDI(856), Oracle, Oracle forms and reports, Selenium, WebDriverIOJmeter, Blazemeter, Runscope, AS/400, ETL, Appium, Maven, Docker, GitHubBitBucket, CI/CD, Hybrid automation frameworks, Azure DevOps, HTLM, CSSJSON, XML, API, HP ALM, Zephyr, Xray, qTest, TOAD, AWS, TSYS, Brio ReportsReport Portal, RPG/ILE, TFS, BugZilla, JUnit, TestComplete, Protractor, TDDBDD, JAVA, JS, POM, OOP, RequisitePro, HP QTP/UFT, C, C#, MariaDBRESTful, Rest Assured, Postman, Visual Basic, Clarity PPM, Informatica, IBMRational RCLM, VMWare, Waterfall, Cognos, Linux, SCRUM, XML, JIRAFileNet, Python, Ubuntu, BrowserStack, Sauce Lab, Nginx, NodejsSpringBoot, Confluence, SalesForce, eCommerce – Retail, Athena, S3Bucket, Grey Box, Javascript
Certification
CQM - Certified Quality Manager
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
QA Manager
Enverus
01.2019 - Current
Sr. QA Engineering Lead
General Motors
01.2018 - 01.2019
Test Project Manager
SoftMAN USA
01.2015 - 01.2018
QA Project Manager
JP Morgan Chase
01.2010 - 01.2015
QA Manager
Alice; Wilmington DE
01.2008 - 01.2010
QA Lead
Barclaycard US
01.2005 - 01.2008
QA Lead
JP Morgan Chase
01.2001 - 01.2005
RPG Programmer
TFE Group
01.1998 - 01.2000
01.1989
Khulna University OfEngineering
Bachelor of Science from Electrical, Electronics Engineering Technologies
05.1985 - 09.1989