SYED RIZVI
Lawrenceville,GA
Summary
Hardworking employee enthusiastic about learning the business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
07.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Delivered packages to customer doorsteps and business offices.
Customer Service Representative
DHL Express
11.2022 - 07.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Mobile Sales Associate
T-Mobile
07.2022 - 11.2022
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Increased store revenue by consistently meeting and exceeding sales targets through upselling and cross-selling techniques.
- Enhanced customer loyalty with excellent follow-up and after-sales support, ensuring repeat business.
- Collaborated with team members to create a positive work environment, resulting in higher productivity and job satisfaction.
- Conducted hands-on product demonstrations, allowing customers to experience device features firsthand before making a purchase decision.
Delivery Driver
DoorDash
01.2022 - 07.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Retail Sales Associate
Marshalls
07.2021 - 01.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Salesman
Discount Electronics
09.2020 - 07.2021
- Identified customer needs on sales floor and recommend products
- Received the 'Top Salesman' award in December 2020 for the highest amount of products sold
- Achieved monthly sales goals on a consistent basis
- Developed strong client relationships through consistent communication and exceptional customer service
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow
- Boosted sales revenue by consistently meeting and exceeding sales targets.
Cashier
McDonald's
06.2020 - 08.2020
- Greeted customers in a friendly manner
- Completed multiple orders simultaneously in a short amount of time
- Helped promote deals and recommend new food items to customers
- Responsible for logging all orders through the cash register system
- Provided exceptional customer service though the transaction
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Arts - Business Administration And Management
Georgia Gwinnett College
Lawrenceville, GA05.2025
Diploma -
Peachtree Ridge High School
Suwanee, GA05.2021
Skills
- Sales and Marketing Strategies
- Customer Relationship Building
- Multitasking
- Effective communication
- Heavily experienced in Google Docs, Slides, and Sheets
- Experienced in Microsoft Word, Powerpoint, and Excel
- Self-Motivated
- Time Management
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Spanish
Limited Working
Timeline
Delivery Driver
DoorDash
07.2023 - Current
Customer Service Representative
DHL Express
11.2022 - 07.2023
Mobile Sales Associate
T-Mobile
07.2022 - 11.2022
Delivery Driver
DoorDash
01.2022 - 07.2022
Retail Sales Associate
Marshalls
07.2021 - 01.2022
Salesman
Discount Electronics
09.2020 - 07.2021
Cashier
McDonald's
06.2020 - 08.2020
Bachelor of Arts - Business Administration And Management
Georgia Gwinnett College
Diploma -
Peachtree Ridge High School
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