Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Large Scale Projects
Timeline
Generic

Syed Shah

Network Engineer
Round Rock,United States

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k match

Summary

Results-driven Network Engineer with over 15 years in the tech industry, specializing in designing, implementing, and troubleshooting complex network systems. Expertise in network protocols and security, with a strong capacity to manage multiple projects. Led teams to streamline operations and enhance system performance, driving organizational growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Network Engineer 3

eBay (Astreya)
Austin, United States
01.2021 - Current
  • Leading a team and managing the Global eBay network which comprises over 10,000 devices including Sites, Backbone and Corp Network.
  • Executed new network builds to enhance infrastructure capabilities.
  • Planning and implementing annual datacenter/backbone network capacity demands.
  • Developed automation tools and playbooks via Ansible to enhance network efficiency and reliability.
  • Coordinated with cross-functional teams to troubleshoot and optimize network performance, minimizing service disruptions.
  • Software/Hardware compliance/upgrades for multi-vendor platforms on production network.
  • Managed, tracked, and coordinated problem resolution and escalation processes.

Network Engineer 2

eBay (Astreya/Lenora)
San Jose, United States
02.2018 - 12.2020
  • Part of Incident Response Team (IRT), responsible for monitoring, maintaining and developing eBay’s production Site & Backbone network.
  • Worked on eBay’s site network infrastructure running OSPF & BGP as core routing protocols.
  • Monitored networking devices, links, and traffic for abnormalities and anomalies, enabling proactive network management and mitigation of site-impacting incidents.
  • Worked on replacing hardware equipment like Power Supplies, Fan Trays, Line Cards, Fabric Modules, Routing Engines/SUP, Control Board, Chassis on different vendor platforms including Cisco, Juniper, Arista.
  • Processed network tickets for port provisioning, code upgrades, tech refreshes, and traffic monitoring.
  • Created change requests following Standard Operating Procedures (SOP) for effective incident and problem management.
  • Provided eBay's global commerce overview, highlighting its role in connecting millions of buyers and sellers.

Senior Systems & Network Engineer

DevLeaders
Riyadh, Saudi Arabia
04.2015 - 09.2017
  • Analyze, design, develop, recommend and present data network solutions.
  • Implementing and administrating common TCP/IP services, including DNS, DHCP, HTTP, FTP, Telnet, SSH, SMTP etc.
  • Managing LAN and WAN connectivity through maintenance and troubleshooting of routers, switches, network cards, cables.
  • Managed and monitored network nodes with SolarWinds NMS, ensuring peak performance and reliability.
  • Installing, configuring and maintaining Cisco 2960/3560/4500/6500 series L3 switches.
  • Configuring OSPF/BGP protocols, implementing ACLs and QoS.
  • Configuring VLANs, VTP, STP operations and link aggregation on switches and load balancing on routers.
  • Configuring FHRP protocols for routing redundancy including HSRP, VRRP and GLBP.
  • Tasks included configuring client-to-site and site-to-site VPN tunnels.
  • Coordinated with vendors for network connectivity solutions to streamline operations.
  • Configuring and managing firewalls (Mikrotik, Fortinet).
  • Primary administrator of network bandwidth utilization, traffic analysis and traffic reporting.
  • Provide support and troubleshoot IP Phones (VoIP) operations (Escene and Cisco).
  • Implemented network changes to enhance security and optimize efficiency.

Network Engineer

Arpatech (Pvt.) Ltd.
Karachi, Pakistan
12.2014 - 04.2015
  • Install, configure and manage operations on Cisco Routers and Switches including site-to-site VPN and VLAN configuration and management.
  • Install, configure and manage Mikrotik firewall, implementation of ACL policies, web proxy, bandwidth allocation and DHCP Server management.
  • Managed communications networks to maintain network access and minimize outages.
  • Provided 24/7 network and system support to ensure uninterrupted IT operations.
  • Coordination with Upstream Bandwidth providers to ensure 24/7, 365 days a year internet connectivity.
  • Manage and troubleshoot Yeaster MyPBX for IP Phones, configure eyeBeam softphones on workstations, configure and design the infrastructure for Cisco, Escene, Grandstream and Yealink phones.
  • Oversaw CCTV surveillance IP cameras, enhancing security across LAN network.

Assistant Network Administrator

Iqra University
Karachi, Pakistan
04.2014 - 12.2014
  • Achieved 100% network uptime for uninterrupted real-time operations.
  • Managed and configured servers and network components to ensure optimal performance.
  • Planning, managing and maintaining the Active Directory infrastructure.
  • Planned, coordinated, and implemented network security measures to safeguard data, software, and hardware.
  • Monitor and measure the performance of the network.
  • Perform data backups and disaster recovery operations.
  • Implemented approved operational policies and maintained quality and quantity controls.
  • Identified areas for improvement and gaps in system support, establishing requirements for new business procedures.

Network Support Engineer

F.R. Associates
Karachi, Pakistan
02.2012 - 09.2012
  • Delivered software and network support, including troubleshooting to ensure seamless operations.
  • Troubleshot user computers, printers, software, hardware, operating systems, LAN, and desktop application issues to maintain user productivity.
  • Involvement in setup and designing of corporate network including LAN and WAN.
  • Resolved network cabling issues by troubleshooting malfunctioning points and activating network nodes.
  • Acted as the primary contact for workstation issues by installing software and hardware, providing task guidance, and identifying solutions.
  • Provided systems and server support through troubleshooting to resolve technical issues.
  • Verified user and server backups and logs to ensure data integrity and off-site storage compliance.

Network Support Engineer

Global Power Energy
Kuala Lumpur, Malaysia
06.2011 - 12.2011
  • Administered, maintained, and monitored network operations to ensure optimal performance and reliability.
  • Resolved various network faults by diagnosing issues and implementing solutions.
  • Provided technical support to users, ensuring seamless network connectivity and issue resolution.
  • Overseeing security of all systems, especially the internet and installing antivirus protection.
  • Setting up user accounts, permissions and passwords.
  • Installed software and hardware (servers, printers, computer workstations) to enhance system functionality.

Education

MSc - Computer Networking Principles and Practice

University of Hertfordshire
United Kingdom
01.2013

BSc (Hons.) - Information Technology

Kuala Lumpur Metropolitan University (KLMU)
Malaysia
01.2012

Intermediate - Pre – Engineering

Bahria College
Pakistan
01.2008

Matriculation - Computer Science

DHA Model High School
Pakistan
01.2006

Skills

  • Computer networking and system administration
  • LAN/WAN technologies
  • TCP/IP protocol suite expertise
  • Routing protocols (OSPF, BGP, MPLS)
  • Layer-2 and Layer-3 switching
  • VLAN and trunk configuration
  • Access control lists (ACLs)
  • DHCP and DNS server configuration
  • Windows Server and Active Directory
  • Domain controller management
  • Firewall management (Palo Alto, Fortinet, MikroTik)
  • Load balancing with F5 BIG-IP
  • Core, distribution, and TOR routers
  • WDS and WSUS server management
  • VMware vSphere and ESXi
  • Cloud computing with AWS
  • Network monitoring (SolarWinds)
  • Wireless networking solutions (Cisco Meraki, Juniper Mist)
  • IP addressing strategies
  • Network automation with Ansible and Python
  • OSI model understanding
  • Microsoft Office proficiency

Certification

  • CCNP Routing and Switching
  • CCNA Routing and Switching
  • Microsoft Certified Professional
  • MCSE: Server Infrastructure
  • MCSA: Windows Server

Large Scale Projects

  • Region-Exit from eBay’s Phoenix Data Center
  • STB Project to replace and restore hardware on a large number of network devices
  • Developed Ansible playbooks to automate network configuration changes and software code upgrades
  • Capacity-add for networks to support the peak business holiday season traffic
  • Designed, implemented and administered the network with my team for Iqra University’s new campus

Timeline

Network Engineer 3

eBay (Astreya)
01.2021 - Current

Network Engineer 2

eBay (Astreya/Lenora)
02.2018 - 12.2020

Senior Systems & Network Engineer

DevLeaders
04.2015 - 09.2017

Network Engineer

Arpatech (Pvt.) Ltd.
12.2014 - 04.2015

Assistant Network Administrator

Iqra University
04.2014 - 12.2014

Network Support Engineer

F.R. Associates
02.2012 - 09.2012

Network Support Engineer

Global Power Energy
06.2011 - 12.2011

MSc - Computer Networking Principles and Practice

University of Hertfordshire

BSc (Hons.) - Information Technology

Kuala Lumpur Metropolitan University (KLMU)

Intermediate - Pre – Engineering

Bahria College

Matriculation - Computer Science

DHA Model High School
Syed ShahNetwork Engineer