Syeda Fatima
Warrenton,VA
Summary
Capable well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with groups by applying conversational abilities. Energetic Pharmacy Intern interested in promoting positive patient experiences through dedication, quality assurance and clinical support.I am Sharp Pharmacy Intern with passion for pharmacy and committed to delivering best-in-class service to customers of diverse backgrounds. Versed in all areas of pharmacy operations. On track to graduate with degree.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
One Ten Mart
04.2021 - Current
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained staff on operating procedures and company services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Pharmacy Intern
All Qaim Pharmacy
04.2017 - 01.2021
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Used pharmacy software to enter prescription and insurance information.
- Counseled patients on new medications and OTC products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition, and fitness.
Education
Doctor of Pharmacy - Pharmacy
Univercity of Punjab
Lahore PakistanSkills
- Medication preparation
- Insurance Verification
- Pharmacy management support
- HIPAA Guidelines
- Patient Counseling
- Data Entry
- Appointment Scheduling
- Account updating
- Information Security
- Drug safety
- Drug utilization review
- Automated Prescription Fulfillment
Languages
English
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Customer Service Representative
One Ten Mart
04.2021 - Current
Pharmacy Intern
All Qaim Pharmacy
04.2017 - 01.2021
Doctor of Pharmacy - Pharmacy
Univercity of Punjab
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