Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Syeda Ismath Mushtaq

Dallas,Texas

Summary

Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.

Overview

1
1
years of professional experience
2
2
Certification

Work History

Paraprofessional

Woodrow Wilson Middle School
Edison, New Jersey
02.2024 - 06.2024
  • Teach and assist children individually and in small groups to reinforce learning concepts presented by teacher.
  • Administer and assist students in classrooms, halls, cafeterias, gymnasiums, and on field trips.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Assisted students with special needs in completing tasks and understanding material.
  • Helped implement behavior management strategies for individual students.

Substitute Teacher

Ess
Edison, New Jersey
09.2023 - 02.2024
  • Follow lesson plans left by the teacher
  • Maintain a positive and orderly classroom environment
  • Performed regular classroom duties alongside the classroom teacher.
  • Supported students in completing classwork and applying academic concepts.
  • Managed classroom activities and redirected problematic behavior.

Customer Service Representative

NJ Department Of Health (Navient) Technologies
Remote, New Jersey
09.2021 - 03.2022

A fast phased customer service representative takes calls from customers answering questions or addressing any concerns they may have,

  • Handling 100+ calls daily with responsibilities including signing up, retrieving customer’s data and presenting relevant information to the customer’s.
  • Handling the customers call, despite the degree of difficulty in a courteous and unruffled manner.
  • Respond to Customer inquiries and escalate complaints to appropriate department.
  • Have customer install and navigate through Docket Application.

Education

Master of Science - Clothing And Textiles Studies

University of Madras
Chennai, India
04-2002

Bachelor of Science - Nutrition And Dietetics

University of Madras
Chennai, India
04-2000

Skills

  • Teacher Support
  • Classroom support
  • Educational assistance
  • Student Supervision
  • Behavior Management
  • Reading and Writing Support

Certification

Salesforce Certified Administrator, Dec 2022

Certified Scrum Master, Apr 2023

Languages

English
Professional
Hindi
Native/ Bilingual

Timeline

Paraprofessional

Woodrow Wilson Middle School
02.2024 - 06.2024

Substitute Teacher

Ess
09.2023 - 02.2024

Customer Service Representative

NJ Department Of Health (Navient) Technologies
09.2021 - 03.2022

Master of Science - Clothing And Textiles Studies

University of Madras

Bachelor of Science - Nutrition And Dietetics

University of Madras
Syeda Ismath Mushtaq