Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Talent Acquisition Coordinator
BSI Group, INC
Herndon, VA
02.2022 - 05.2023
Conducted 20-30 initial screens and proactively scheduled 15 interviews on a daily basis while handling complex diaries of hiring managers
Efficiently managed the hiring process, including keying 200+ requisitions, data entry, and communication with 30+ applicants, ensuring a seamless and organized onboarding experience
Played an essential role in orientation procedures, helping 5-10 new hires a month acclimate to the company culture and processes
Drove timely communication to stakeholders and candidates to assure excellent customer service and build company image
Effectively managed confidential information within the database to remain compliant with laws and regulations.
US MS Planner
BSI Group, INC
Herndon, VA
01.2020 - 02.2022
Oversaw planning, scheduling, and coordination of 20+ quality audits, inspections, and corrective action plans on a daily basis that resulted in a significant reduction in non-conformities and improved product quality
Helped 500+ clients maintain medical device certifications by planning and staying 6-12 months ahead which led to highly satisfied clients
Contributed own ideas and approaches that effectively helped with accomplishing team goals through the use of kanban boards.
Developed comprehensive plans for resource allocation and project management.
Relationship Banker
MVB Bank, INC
McLean, VA
05.2018 - 11.2019
Advised clients on financial products and services, tailored to their individual needs and goals, resulting in a 15% increase in cross-selling opportunities
Conducted financial needs assessments to identify opportunities for clients to save or invest, leading to a 20% increase in assets under management
Excelled in building relationships with clients by serving them in a timely manner and always exceeding expectation which led to loan production by 500,000/monthly.
Branch Sales and Service Representative
PNC Bank, INC
Vienna, VA
09.2017 - 02.2018
Implemented effective sales strategies which led to a 20% increase in new customer acquisitions
Conducted 50+ financial assessments weekly with stakeholders that created opportunity for cross-selling and upselling products, resulting in a 15% growth in revenue from existing customers
Managed a portfolio of 200+ clients, providing personalized financial solutions and achieving a customer satisfaction rating of 95%.
Relief Manager
Public Storage
Fairfax, VA
01.2017 - 08.2017
Managed operations with team or sometimes alone with at least 400+ storage units
Conducted daily tasks of opening and closing accounts, 100+ incoming and outgoing calls to follow up on leads, maintaining 1000+ customer files and updating as needed
Enhanced property value through implementing unique marketing strategies.
Keyholder
Godiva Chocolatier
Fairfax, VA
03.2015 - 01.2017
Fostered a service-oriented environment tailored to the unique seekers and ensured the 100+ guests are always taken care of the right way
Drove 500,000+ revenue by creating a sales generating environment through the implementation of all corporate sales directives on a yearly basis
Managed and trained a team of 5-10 seasonal employees on a quarterly basis.
Education
Advanced High School Diploma -
James W. Robinson JR. Secondary High-School
Associate of Science -
Northern Virginia Community College
Woodbridge
Skills
Excellent organizational and time management skills to meet project deadlines
Proficient in applicant tracking systems and recruitment software to streamline the hiring process
Familiarity with diversity and inclusion initiatives to attract and hire diverse talent
Confidentiality and ethical conduct when handling sensitive candidate information
Strong negotiation and persuasive skills
Problem-solving abilities to address challenges
Prioritization skills to effectively manage multiple projects simultaneously
Strong communication and interpersonal skills to effectively interact with candidates, hiring managers, and stakeholders
Adaptability
Self-Confidence
Systems analysis
Strong work ethic
Leadership
Detail Oriented
Microsoft Office
Onboarding
Handling pressure
Schedule management
Diary maintenance
Management
Persuasive Sales Techniques
Customer service
Administrative tasks
Certification
Project management certification
Accomplishments
#1 best planning team across the company - BSI Group, INC