SYEF UDDIN MOHAMMED
Elmhurst,NY
Summary
Diligent and customer-focused professional with a proven track record in providing exceptional customer service. Experienced in security management, housekeeping, and banquet services, with a keen ability to remain composed under pressure and effectively address customer needs.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security Services
New York, NY
03.2021 - 02.2022
- Documented security-related situations and submitted in-depth reports to superiors
- Responded quickly to incidents and assessed active situations for security concerns
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
Houseman
Star Hospitality Group
New York, NY
06.2017 - 12.2019
- Delivered housekeeping items such as pillows, hair dryers, and irons to guest rooms upon request from front desk.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Communicated with customers about requests for additional supplies or cleaning services.
Banquet Server
Choice Catering
New York, NY
04.2015 - 12.2019
- Set up stations for serving meals according to established guidelines.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Used clear communication to relay food and drink orders to kitchen staff.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Answered questions regarding menu items and assisted guests in making selections.
Education
High School Diploma -
Cumilla High School Cumilla
12.2010
Skills
- Time management
- MS Word
- Customer Service
- Strong communication
- Dependable and Responsible
- Attention to detail
Timeline
Security Officer
Allied Universal Security Services
03.2021 - 02.2022
Houseman
Star Hospitality Group
06.2017 - 12.2019
Banquet Server
Choice Catering
04.2015 - 12.2019
High School Diploma -
Cumilla High School Cumilla
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