To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Underwriter
State Farm
Dunwoody, GA
12.2020 - Current
Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Supported review and acceptance or denial of new or renewal business.
Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
Collaborated with other professionals to develop innovative underwriting solutions.
Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
Licensing Technician
State Farm
Dunwoody, GA
12.2018 - 12.2020
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Updated operational records or licensing information using computer terminals.
Performed routine data entry or document management.
Stayed up-to-date on several state laws and licensing requirements to complete accurate and efficient reviews.
Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Applied effective time management techniques to meet tight deadlines.
Insurance Sales Representative
State Farm
Dunwoody, GA
12.2015 - 12.2018
Reviewed customer needs and financial means to determine appropriate policy offerings.
Maintained detailed records of customer information and policy sales.
Generated sales by recommending policies and add-ons.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Registered customer information on database to enable tracking history and maintain accurate records.
Lead Worker
A Friend's House
McDonough, GA
07.2011 - 12.2015
Managed schedules and transported individuals to doctor appointment and activities.
Arranged and helped with medications according to established schedule.
Coordinated community resources and secured referrals.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Demonstrated leadership skills in managing projects from concept to completion.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Science - Psychology And Human Services
Clayton State University
Skills
Risk management
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Timeline
Underwriter
State Farm
12.2020 - Current
Licensing Technician
State Farm
12.2018 - 12.2020
Insurance Sales Representative
State Farm
12.2015 - 12.2018
Lead Worker
A Friend's House
07.2011 - 12.2015
Bachelor of Science - Psychology And Human Services
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm